Consumer guide and premium comparison for Renters Insurance

              2910 N. 44th Street, Ste. 210
Phoenix, AZ 85018
(602) 364-2499
(1-800) 325-2548 outside Phoenix
www.azinsurance.gov
Arizona
Department
of Insurance
Janice K. Brewer
Governor
Christina Urias
Director
2010
Consumer Guide and
Premium Comparison for
Renters Insurance
1
T A B L E O F C O N T E N T S
􀂃􈍈 How to use this Guide ................................................ 2
􀂃􈍕 Understanding Renters Insurance ............................. 3
􀂃􈍓 Shopping Tips ............................................................ 5
􀂃􈍐 Premium Comparison Charts for:
Hypothetical Renters Coverage: 1-4 Family Units
Hypothetical A: $15,000 Contents Coverage ........................6
Hypothetical B: $40,000 Contents Coverage ........................7
Hypothetical C: $80,000 Contents Coverage ........................8
Hypothetical Renters Coverage: 5+ Family Units
Hypothetical D: $15,000 Contents Coverage ........................9
Hypothetical E: $40,000 Contents Coverage……………….10
Hypothetical F: $80,000 Contents Coverage ..................... 11
􀂃􈍉 Insurer Telephone Numbers ........................... .........12
􀂃􈍈 How to File a Complaint ........................................... 13
􀂃􈍁 Abbreviations used in this Guide.............................. 13
2
How to Use This Guide
The Renters Insurance Consumer Guide and Premium Comparison, developed by the
Arizona Department of Insurance (ADOI), is designed to help insurance consumers
understand and compare the cost of renters insurance. The wide range of premiums
between insurers demonstrates the savings an average consumer can realize by taking
the time to compare rates between several insurance companies.
This publication contains the results of a survey of homeowner insurance companies
that were asked to “quote” an average annual premium for renters policies for
hypothetical contents valued at $15,000, $40,000 and $80,000 located in Phoenix,
Tempe, Peoria, Flagstaff and Tucson as follows:
LOCATION I: PHOENIX - Located at 7th Street and Greenway Pkwy., Phoenix,
Arizona 85022
LOCATION II: TEMPE - Located at Rural and Apache Blvd., Tempe, Arizona
85281
LOCATION III: PEORIA - Located at 99th Avenue and Beardsley Road, Peoria,
Arizona 85382
LOCATION IV: FLAGSTAFF - Located at Butler Ave. and Lone Tree Road,
Flagstaff, Arizona 86001
LOCATION V: TUCSON - Located at Euclid Ave. and Speedway Blvd., Tucson,
Arizona 85719
Insurers are listed in the Premium Comparison tables based on the lowest to highest
Phoenix contents premium, based on masonry construction. All premiums contained in
this publication were provided by the listed insurers using rates in effect as of March 1,
2010. All premiums were based on 12 months of coverage.
To use the Premium Comparison in this Guide, select the hypothetical contents
coverage limits that align most closely with your needs and look under the city nearest
yours to find rates similar to what you might pay. Since these quotes are based on a
hypothetical applicant, they are not indicative of what your actual premium will be with
any particular company. You will need to obtain quotes prepared specifically for you to
get that information, but this will give you a baseline.
The ADOI recommends that consumers consult their professional insurance
representatives for advice concerning coverage and other purchasing considerations.
While price is always a consideration, consumers should also consider the insurer’s
service and the type of insurance contract and coverage available. Keep in mind,
coverage limits and deductibles vary between insurance companies. In addition,
insurance company groups having a number of insurers within their company group may
choose the insurance company that will provide the price quote.
If you have questions or comments regarding this publication or any other insurance
matter, please call the Consumers Affairs Division at (602) 364-2499 in Phoenix, or
(800) 325-2548 outside Phoenix, or write us. In addition, our web site at
www.azinsurance.gov contains this and other consumer-oriented insurance publications
that may be of further assistance.
3
Understanding Renters Insurance
What is Renters Insurance?
Renters insurance insures your personal property against damage or loss, and insures you in
case someone is injured while on your property.
Why Purchase Renters Insurance?
If you live in a rented apartment, house or condominium, your landlord’s insurance doesn’t
cover your personal property in the event that it is stolen or damaged as a result of a fire, theft
or other unexpected circumstance. In addition to personal belongings, some policies will also
cover any necessary increase in living expenses if your apartment or home is uninhabitable due
to damage from a covered loss.
Renters insurance is typically less expensive than a homeowner’s insurance policy. The
premiums for renters insurance per month varies depending on the location, the construction
type of the building occupied, the number of rental units in the building occupied and the value
of the policyholder’s possessions.
Basic Options
Most renters insurance policies provide two basic types of coverage: personal property and
liability:
Personal property coverage pays to repair or replace personal belongings if they are
damaged, destroyed, or stolen.
Liability coverage provides protection against a claim or lawsuit resulting from bodily injury
or property damage to others caused by an accident.
Another common type of coverage is Medical Payments which pays if someone outside your
household is injured on your premises regardless of fault and pays reasonable medical
expenses. In limited circumstances, Medical Payments may pay if you are involved in the injury
of another person away from the premises.
Additional Coverage
Unusually expensive items, such as fine jewelry or an art collection, may require the renter to
purchase additional coverage, called a ”scheduled personal property floater”. There may be
limited coverage for these types of personal properties. Your insurance agent can help you
determine if additional coverage may be necessary.
Actual Cash Value or Replacement Cost Coverage?
Another important factor to look for when shopping for renters insurance is “actual cash value”
versus “replacement cost” coverage.
Actual cash-value coverage will reimburse the renter for the value of the personal property at
the time of the claim, minus the deductible. It’s important to account for depreciation when
considering this coverage option. For example, if a stereo system were stolen from an
apartment, five years after the stereo was purchased, the policyholder would be reimbursed for
the actual cash value of the system.
Replacement cost coverage, on the other hand, will reimburse the full value (minus the
deductible) of the new stereo system, after you purchase the new system and submit your
receipts.
4
How Much Coverage Do You Need?
When determining how much, if any, renters insurance you should purchase, estimate the value
of your personal possessions. This is the amount of insurance you will need to replace the
contents of your home if everything were destroyed.
Inventory Your Stuff!
When a claim is reported, the insurance company will ask the policyholder for proof of purchase
for all items reported on the claim. A comprehensive list of possessions, including purchase
prices, model numbers and serial numbers, will suffice. High valued or unique items such as
jewelry, art collections, etc. may require appraisals. It also is a good idea to take photos or
video footage of any personal possessions for documentation. Make sure these items are
stored in a secure off-site location.
College Students
College students living in off-campus housing are ideal candidates for needing renters
insurance, since many students bring thousands of dollars worth of personal items, such as
electronics, a computer, textbooks, clothes, furniture, and a bicycle, with them to school. The
renter, not the landlord or dormitory, must provide coverage for these valuable items.
If a college student is living off-campus in a house or apartment with one or several roommates,
they may be able to purchase a renters insurance policy together.
However, a college student may still be covered under his or her parents’ homeowners or
renters insurance policy. Review the definition of “Student” in your policy and talk with your
insurance representative.
Covered Perils
Different policies cover different perils. Some policies cover only specified types of losses, while
other policies cover a wider range of losses:
The Broad Form covers personal belongings against specific events. This is the most
commonly purchased renters policy. Typical coverage under this form includes damage from
fire, lightning, explosion, smoke, vandalism, theft and water damage subject to limitations in
the policy.
The Comprehensive Form provides coverage for a wider range of events, unless
specifically excluded by the policy. The premiums for this policy may be higher. Location
also may be considered when choosing your form
You may also be offered Identity Theft coverage. Normally this coverage is added by
endorsement and will cover expenses in recovering attorney fees and other related
expenses to clean up your credit records.
Some Tips on Loss Prevention
Taking steps to prevent losses is just as important as buying insurance to cover them:
• Install smoke detectors near sleeping areas.
• Clear accumulated trash, oily rags and combustible materials.
• Check lamps, lamp cords and light switches for faulty wiring.
• Practice home fire drills, keep matches away from children and make sure smokers do
not smoke in bed.
• Check to see whether good locks, secure windows, and perhaps even a security
system are installed.
5
Shopping Tips
Shop Around. Compare rates, coverage, service and stability from several insurance
companies before you buy.
Verify Company and Agent Licensure. In order to sell insurance in your state, companies
and agents must be licensed. To verify licensure, visit the Arizona Department of Insurance
website, www.azinsurance.gov, or call us at (602) 364-2499 and ask the following questions:
• Is the insurance company licensed in Arizona?
• Is the agent licensed in Arizona?
• How many complaints have been filed against this company and agent?
Check the Insurer’s Credit Rating. Legitimate insurers have their “creditworthiness” rated by
independent agencies such as Standard & Poor’s, A.M. Best Co. or Moody’s Investors Services.
An “A+++” or “AAA” rating is a sign of a company’s strong financial stability. You can check a
company’s rating online or at your local library.
Know Your Credit History. There is a good chance your current or prospective insurance
company is looking at your credit. Therefore, it is a good idea to review your credit history to
make sure it’s accurate. Request a copy of your credit history from:
• Equifax (www.equifax.com),
• Experian (www.experian.com) or
• Trans Union (www.transunion.com).
You can also contact the Federal Trade Commission for consumer brochures on credit at
www.ftc.gov.
The Fair Credit Reporting Act requires an insurance company to tell you if they have taken an
“adverse action” against you, in whole or in part, because of your credit report information. If
your company tells you that you have been adversely affected, they must also tell you the name
of the national credit bureau that supplied the information so that you can get a free copy of your
credit report and correct any errors.
Take Charge of Your Credit History. If your insurance company is using your credit score to
evaluate your rates, you can take steps to reduce your premiums:
• Get a free copy of your credit report and correct any errors.
• Notify your insurance agent and company of any errors.
• Improve your credit history if you’ve had past credit problems. If your credit score is
causing you to pay higher premiums, ask your insurer if they will reevaluate you
when your credit improves.
The Proof is in the Paperwork. As you complete your research and decide to purchase a
particular policy, it’s important to keep detailed records. Get rate quotes and key information in
writing. Also, once you’ve decided to make a purchase, keep a copy of all paperwork you
complete and sign, as well as any correspondence, special offers and payment receipts. Please
note: You should receive a copy — not a photocopy — of your new policy within 30 to 60 days
of purchase. If you do not receive your copy, contact the insurance company immediately.
Having Trouble Finding Insurance? Insurance companies can not refuse to insure you
based on race, color, creed, national origin, or ancestry. They can choose the risks they
want to insure based on other factors. If you have tried several companies and cannot find
renters insurance coverage, call the Arizona Department of Insurance at (602) 364-2499 or
(1-800) 325-2548 (outside Phoenix).
NAME OF INSURER
MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME
Electric IC $102 $113 $95 $106 $93 $103 $78 $86 $80 $89
Central Mutual IC 110 119 97 105 97 105 90 96 90 96
Country Mutual IC 120 120 101 101 101 101 86 86 92 92
American National P&C Co 124 124 126 126 75 75 110 110 115 115
Pharmacists Mutual IC 125 136 125 136 125 136 125 136 125 136
Travelers Home and Marine IC 125 125 125 125 125 125 125 125 125 125
Sentinel IC, Ltd 128 128 124 124 124 124 124 124 124 124
Cincinnati IC 130 145 123 134 123 134 87 94 146 159
SECURA Supreme IC 130 137 106 112 127 134 144 152 100 100
Pacific Specialty IC 139 151 130 141 108 116 104 112 110 119
Safeco IC of America 142 142 142 142 142 142 142 142 142 142
Great Northwest IC 145 161 129 144 116 129 116 129 110 122
Balboa IC 147 147 147 147 147 147 147 147 147 147
State Farm Fire and Cas Co 150 150 150 150 150 150 150 150 150 150
Farm Bureau P&C IC 153 159 124 129 115 119 104 107 123 127
Merastar IC 156 156 154 154 154 154 137 137 130 130
ACUITY, A Mutual IC 160 179 148 166 115 129 115 128 143 159
Amica Mutual IC 162 166 145 149 145 149 126 130 151 155
Owners IC 165 165 140 140 146 146 146 146 165 165
United Services Automobile Assoc 172 172 172 172 172 172 152 152 192 192
Horace Mann IC 177 177 177 177 173 173 165 165 171 171
Allstate Ind Co 190 190 137 137 137 137 137 137 159 159
ACA IC 192 205 193 207 150 163 156 167 179 193
American Automobile Ins Co 192 192 150 150 203 203 192 192 192 192
American Modern Home IC 198 198 198 198 198 198 198 198 198 198
Fidelity National IC 200 200 228 228 206 206 210 210 201 201
Universal North America IC 200 200 200 200 200 200 200 200 200 200
Homesite Ind Co 211 211 197 197 197 197 186 186 197 197
Milbank IC 214 214 168 168 168 168 168 168 154 154
Encompass P&C Co 224 249 184 205 184 205 184 205 184 205
Farmers IC of AZ 227 227 243 243 205 205 172 172 221 221
Nationwide IC of America 233 238 194 198 133 133 153 156 176 179
Badger Mutual IC 239 239 239 239 137 137 137 137 137 137
Federal IC 240 240 240 240 240 240 240 240 240 240
First American P&C IC 242 242 242 242 209 209 209 209 226 226
Liberty Mutual Fire IC 248 248 249 249 249 249 226 226 214 214
Scottsdale IC 250 250 250 250 250 250 250 250 250 250
Metropolitan P&C IC 266 266 239 239 186 186 230 230 256 256
American Family Mutual IC 291 291 187 187 245 245 245 245 265 265
American Commerce IC 311 311 222 222 335 335 183 183 216 216
Employers Mutual Cas Co 477 531 429 477 433 482 429 477 447 498
American Hallmark IC of Texas * * * * * * * * * *
Austin Mutual IC * * * * * * * * * *
California Casualty Ind Exchange * * * * * * * * * *
Civil Service Employees IC * * * * * * * * * *
IDS Property Cas IC * * * * * * * * * *
Kemper Independence IC * * * * * * * * * *
Mercury Cas Co * * * * * * * * * *
Unigard Ind Co * * * * * * * * * *
I PHOENIX II TEMPE V TUCSON
Premiums shown are annual premiums as of March 1, 2010.
III PEORIA IV FLAGSTAFF
* This insurer does not provide coverage for this hypothetical.
Hypothetical A - Renter's/Tenant's 1-4 Family Unit, Contents Coverage: $15,000; Additional Living Expense Coverage: $3,000;
Personal Liability Coverage: $100,000; Medical Payments Coverage: $1,000; $250 Flat Deductible.
CHARACTERISTICS: A single family dwelling, duplex, tri-plex or four-plex with single-cylinder dead-bolt locks, one fire extinguisher, and a local smoke/fire detector.
Masonry or frame construction. No losses in prior 3 years. Non-smoker. Median credit score
6
NAME OF INSURER
MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME
Travelers Home and Marine IC $153 $153 $153 $153 $143 $143 $125 $125 $132 $132
Pacific Specialty IC 177 193 166 180 135 146 130 141 138 150
American National P&C Co 178 178 182 182 107 107 157 157 165 165
State Farm Fire and Cas Co 183 183 154 154 154 154 150 150 150 150
Farm Bureau P&C IC 194 203 156 163 143 150 128 134 154 160
Universal North America IC 200 200 200 200 200 200 200 200 200 200
Electric IC 212 236 198 220 193 214 162 180 166 185
Central Mutual IC 216 238 186 204 186 204 170 184 170 184
Mercury Cas Co 218 218 225 225 208 208 174 174 186 186
Country Mutual IC 223 223 185 185 185 185 159 159 170 170
Unigard Ind Co 225 225 225 225 225 225 225 225 225 225
Amica Mutual IC 235 244 206 215 206 215 176 185 212 221
Great Northwest IC 236 261 210 233 187 209 187 209 178 198
Safeco IC of America 248 248 248 248 248 248 248 248 248 248
United Services Automobile Assoc 250 250 250 250 250 250 218 218 281 281
Horace Mann IC 265 265 265 265 259 259 247 247 257 257
Civil Service Employees IC 269 293 221 240 221 240 208 225 224 243
Sentinel IC, Ltd 273 273 257 257 257 257 257 257 257 257
Kemper Independence IC 276 283 276 283 253 259 253 259 253 259
Homesite Ind Co 277 277 256 256 256 256 242 242 256 256
Merastar IC 279 279 226 226 226 226 201 201 191 191
ACA IC 282 306 285 312 216 238 226 245 261 285
Pharmacists Mutual IC 283 310 283 310 283 310 283 310 283 310
California Casualty Ind Exchange 287 287 242 242 228 228 218 218 229 229
IDS Property Cas IC 295 295 250 250 250 250 217 217 216 216
Balboa IC 297 297 297 297 297 297 297 297 297 297
SECURA Supreme IC 301 317 245 258 294 310 332 350 200 211
Owners IC 302 302 256 256 269 269 269 269 302 302
Scottsdale IC 304 304 304 304 304 304 304 304 304 304
American Modern Home IC 312 312 312 312 312 312 312 312 312 312
Farmers IC of AZ 328 328 327 327 277 277 227 227 297 297
Fidelity National IC 330 330 300 300 320 320 272 272 261 261
Allstate Ind Co 336 336 238 238 238 238 238 238 279 279
ACUITY, A Mutual IC 349 388 323 362 251 280 250 277 310 347
Cincinnati IC 356 399 334 367 334 367 229 249 403 441
American Hallmark IC of Texas 387 387 387 387 387 387 387 387 387 387
Nationwide IC of America 387 395 323 330 204 208 254 258 290 296
First American P&C IC 394 394 394 394 340 340 340 340 367 367
Encompass P&C Co 396 441 324 361 324 361 324 361 324 361
Badger Mutual IC 403 403 403 403 231 231 231 231 231 231
Austin Mutual IC 404 404 404 404 404 404 404 404 404 404
Milbank IC 410 410 315 315 315 315 315 315 289 289
Liberty Mutual Fire IC 441 441 367 367 367 367 332 332 314 314
American Automobile Ins Co 457 457 356 356 482 482 457 457 457 457
Federal IC 475 475 475 475 475 475 475 475 475 475
Metropolitan P&C IC 498 498 448 448 350 350 431 431 481 481
American Commerce IC 561 561 399 399 601 601 327 327 388 388
American Family Mutual IC 577 577 363 363 480 480 480 480 523 523
Employers Mutual Cas Co 744 828 668 744 676 753 668 744 696 776
Hypothetical B - Renter's/Tenant's 1-4 Family Unit, Contents Coverage: $40,000; Additional Living Expense Coverage: $8,000;
Personal Liability Coverage: $100,000; Medical Payments Coverage: $1,000; $250 Flat Deductible.
CHARACTERISTICS: A single family dwelling, duplex, tri-plex or four-plex with single-cylinder dead-bolt locks, one fire extinguisher, and a local smoke/fire detector.
Masonry or frame construction. No losses in prior 3 years. Non-smoker. Median credit score
* This insurer does not provide coverage for this hypothetical.
I PHOENIX II TEMPE V TUCSON
Premiums shown are annual premiums as of March 1, 2010.
III PEORIA IV FLAGSTAFF
7
NAME OF INSURER
MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME
Universal North America IC $212 $236 $212 $236 $200 $200 $200 $200 $200 $222
Travelers Home and Marine IC 235 235 235 235 216 216 185 185 198 198
Pacific Specialty IC 269 296 251 275 199 217 192 209 205 224
State Farm Fire and Cas Co 285 285 241 241 241 241 210 210 209 209
American National P&C Co 287 287 292 292 173 173 254 254 265 265
Farm Bureau P&C IC 302 317 239 250 217 228 192 201 234 245
Country Mutual IC 351 351 292 292 292 292 249 249 267 267
Mercury Cas Co 351 351 361 361 328 328 275 275 294 294
United Services Automobile Assoc 353 353 353 353 353 353 305 305 400 400
Electric IC 365 405 341 379 331 368 278 309 285 317
Central Mutual IC 368 406 311 345 311 345 276 308 276 308
Great Northwest IC 378 421 338 376 302 336 302 336 286 318
Amica Mutual IC 386 401 333 348 333 348 283 298 339 354
Civil Service Employees IC 391 426 346 377 346 377 325 354 353 381
Unigard Ind Co 394 394 394 394 394 394 394 394 394 394
Homesite Ind Co 396 396 362 362 362 362 339 339 362 362
Merastar IC 401 401 357 357 357 357 317 317 302 302
Horace Mann IC 423 423 423 423 409 409 390 390 406 406
Safeco IC of America 443 443 443 443 443 443 443 443 443 443
Kemper Independence IC 445 458 445 458 406 417 406 417 406 417
Sentinel IC, Ltd 462 462 430 430 430 430 430 430 430 430
Fidelity National IC 465 465 443 443 440 440 401 401 384 384
Farmers IC of AZ 472 472 485 485 406 406 337 337 427 427
ACA IC 478 520 482 531 355 395 374 408 437 482
Scottsdale IC 483 483 483 483 483 483 483 483 483 483
Pharmacists Mutual IC 487 535 487 535 487 535 487 535 487 535
California Casualty Ind Exchange 488 488 411 411 385 385 372 372 389 389
IDS Property Cas IC 495 495 419 419 419 419 364 364 363 363
American Modern Home IC 504 504 504 504 504 504 504 504 504 504
SECURA Supreme IC 519 546 422 445 507 533 573 603 345 363
Balboa IC 537 537 537 537 537 537 537 537 537 537
Milbank IC 564 564 433 433 433 433 433 433 395 395
Allstate Ind Co 569 569 398 398 398 398 398 398 469 469
Owners IC 580 580 492 492 516 516 516 516 580 580
Cincinnati IC 593 654 562 608 562 608 381 417 659 715
ACUITY, A Mutual IC 601 668 556 622 433 482 430 478 535 598
Badger Mutual IC 662 662 662 662 379 379 379 379 379 379
Liberty Mutual Fire IC 662 662 581 581 581 581 525 525 499 499
Encompass P&C Co 671 747 548 610 548 610 548 610 548 610
Nationwide IC of America 675 689 562 573 355 363 443 450 506 517
First American P&C IC 743 743 743 743 640 640 640 640 692 692
Austin Mutual IC 768 768 768 768 768 768 768 768 768 768
American Automobile Ins Co 819 819 638 638 865 865 819 819 819 819
American Family Mutual IC 847 847 539 539 708 708 708 708 770 770
Federal IC 851 851 851 851 851 851 851 851 851 851
Metropolitan P&C IC 869 869 780 780 613 613 753 753 839 839
American Commerce IC 1,022 1,022 724 724 1,094 1,094 596 596 706 706
Employers Mutual Cas Co 1,079 1,200 967 1,079 978 1,091 967 1,079 1,009 1,125
American Hallmark IC of Texas * * * * * * * * * *
* This insurer does not provide coverage for this hypothetical.
I PHOENIX II TEMPE V TUCSON
Premiums shown are annual premiums as of March 1, 2010.
III PEORIA IV FLAGSTAFF
Hypothetical C - Renter's/Tenant's 1-4 Family Unit, Contents Coverage: $80,000; Additional Living Expense Coverage: $16,000;
Personal Liability Coverage: $100,000; Medical Payments Coverage: $1,000; $250 Flat Deductible.
CHARACTERISTICS: A single family dwelling, duplex, tri-plex or four-plex with single-cylinder dead-bolt locks, one fire extinguisher, and a local smoke/fire detector.
Masonry or frame construction. No losses in prior 3 years. Non-smoker. Median credit score
8
NAME OF INSURER
MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME
Electric IC $90 $101 $85 $94 $82 $91 $69 $77 $71 $79
Central Mutual IC 110 119 97 105 97 105 90 96 90 96
Pharmacists Mutual IC 113 123 113 123 113 123 113 123 113 123
Country Mutual IC 120 120 101 101 101 101 86 86 92 92
American National P&C Co 124 124 126 126 75 75 110 110 115 115
Travelers Home and Marine IC 125 125 125 125 125 125 125 125 125 125
Sentinel IC, Ltd 128 128 124 124 124 124 124 124 124 124
Cincinnati IC 130 145 123 134 123 134 87 94 146 159
Owners IC 132 132 112 112 118 118 118 118 132 132
Pacific Specialty IC 139 151 130 141 108 116 104 112 110 119
SECURA Supreme IC 140 148 114 120 137 144 155 163 100 100
Safeco IC of America 142 142 142 142 142 142 142 142 142 142
Great Northwest IC 145 161 129 144 116 129 116 129 110 122
Balboa IC 147 147 147 147 147 147 147 147 147 147
State Farm Fire and Cas Co 150 150 150 150 150 150 150 150 150 150
Merastar IC 156 156 154 154 154 154 137 137 130 130
United Services Automobile Assoc 157 157 157 157 157 157 140 140 174 174
ACUITY, A Mutual IC 160 179 148 166 115 129 115 128 143 159
Amica Mutual IC 162 166 145 149 145 149 126 130 151 155
Milbank IC 178 178 140 140 140 140 140 140 129 129
ACA IC 180 193 182 196 145 154 149 159 169 182
Farm Bureau P&C IC 181 189 146 152 134 140 120 125 143 150
Allstate Ind Co 190 190 137 137 137 137 137 137 159 159
American Automobile Ins Co 192 192 150 150 203 203 192 192 192 192
Horace Mann IC 194 194 194 194 190 190 181 181 189 189
Encompass P&C Co 196 217 161 178 161 178 161 178 161 178
American Modern Home IC 198 198 198 198 198 198 198 198 198 198
Fidelity National IC 200 200 228 228 206 206 210 210 201 201
Universal North America IC 200 200 200 200 200 200 200 200 200 200
Nationwide IC of America 205 209 171 174 117 117 135 138 155 157
Federal IC 216 216 216 216 216 216 216 216 216 216
Homesite Ind Co 225 225 210 210 210 210 198 198 210 210
First American P&C IC 235 235 235 235 202 202 202 202 219 219
Farmers IC of AZ 238 238 256 256 217 217 180 180 234 234
Metropolitan P&C IC 238 238 214 214 166 166 206 206 230 230
Badger Mutual IC 268 268 268 268 153 153 153 153 153 153
Liberty Mutual Fire IC 282 282 286 286 286 286 257 257 244 244
American Family Mutual IC 305 305 195 195 255 255 255 255 278 278
American Commerce IC 374 374 267 267 402 402 220 220 259 259
American Hallmark IC of Texas * * * * * * * *
Austin Mutual IC * * * * * * * * * *
California Casualty Ind Exchange * * * * * * * * * *
Civil Service Employees IC * * * * * * * * * *
Employers Mutual Cas Co * * * * * * * * * *
IDS Property Cas IC * * * * * * * * * *
Kemper Independence IC * * * * * * * * * *
Mercury Cas Co * * * * * * * * * *
Scottsdale IC * * * * * * * * * *
Unigard Ind Co * * * * * * * * * *
Hypothetical D - Renter's/Tenant's 5+ Family Units, Contents Coverage: $15,000; Additional Living Expense Coverage: $3,000;
Personal Liability Coverage: $100,000; Medical Payments Coverage: $1,000; $250 Flat Deductible.
CHARACTERISTICS: A building with five or more rental units, each having single-cylinder dead-bolt locks and one fire extinguisher.
Central station fire/smoke alarm and a sprinkler system. Masonry or frame construction. No losses in prior 3 years. Non-smoker. Median credit score
* This insurer does not provide coverage for this hypothetical.
I PHOENIX II TEMPE V TUCSON
Premiums shown are annual premiums as of March 1, 2010.
III PEORIA IV FLAGSTAFF
9
NAME OF INSURER
MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME
Travelers Home and Marine IC $148 $148 $149 $149 $140 $140 $125 $125 $129 $129
State Farm Fire and Cas Co 150 150 150 150 150 150 150 150 150 150
Pacific Specialty IC 177 193 166 180 135 146 130 141 138 150
American National P&C Co 178 178 182 182 107 107 157 157 165 165
Unigard Ind Co 187 187 187 187 187 187 187 187 187 187
Electric IC 189 209 176 196 171 190 264 294 148 164
Universal North America IC 200 200 200 200 200 200 200 200 200 200
Mercury Cas Co 209 209 215 215 202 202 167 167 180 180
Central Mutual IC 216 238 186 204 186 204 170 184 170 184
Country Mutual IC 223 223 185 185 185 185 159 159 170 170
United Services Automobile Assoc 226 226 226 226 226 226 197 197 253 253
Farm Bureau P&C IC 233 243 186 194 170 177 151 157 183 190
Amica Mutual IC 235 244 206 215 206 215 176 185 212 221
Great Northwest IC 236 261 210 233 187 209 187 209 178 198
California Casualty Ind Exchange 237 237 202 202 187 187 181 181 189 189
Owners IC 242 242 204 204 215 215 215 215 242 242
Safeco IC of America 248 248 248 248 248 248 248 248 248 248
Pharmacists Mutual IC 257 282 257 282 257 282 257 282 257 282
ACA IC 265 285 267 291 203 222 211 230 246 267
IDS Property Cas IC 266 266 225 225 225 225 196 196 195 195
Civil Service Employees IC 269 293 221 240 221 240 208 225 224 243
Sentinel IC, Ltd 273 273 257 257 257 257 257 257 257 257
Kemper Independence IC 276 283 276 283 253 259 253 259 253 259
Merastar IC 279 279 226 226 226 226 201 201 191 191
Horace Mann IC 292 292 292 292 285 285 271 271 284 284
Balboa IC 297 297 297 297 297 297 297 297 297 297
Homesite Ind Co 298 298 274 274 274 274 259 259 274 274
American Modern Home IC 312 312 312 312 312 312 312 312 312 312
SECURA Supreme IC 324 341 264 278 317 333 358 377 215 227
Fidelity National IC 330 330 300 300 320 320 272 272 261 261
Allstate Ind Co 336 336 238 238 238 238 238 238 279 279
Farmers IC of AZ 336 336 340 340 285 285 237 237 310 310
Milbank IC 338 338 261 261 261 261 261 261 239 239
Nationwide IC of America 341 348 285 291 180 183 224 227 256 261
Encompass P&C Co 345 384 282 314 282 314 282 314 282 314
ACUITY, A Mutual IC 349 388 323 362 251 280 250 277 310 347
Cincinnati IC 356 399 334 367 334 367 229 249 403 441
Austin Mutual IC 358 358 358 358 358 358 358 358 358 358
First American P&C IC 382 382 382 382 329 329 329 329 355 355
American Hallmark IC of Texas 387 387 387 387 387 387 387 387 387 387
Federal IC 426 426 426 426 426 426 426 426 426 426
Metropolitan P&C IC 445 445 400 400 314 314 386 386 430 430
Badger Mutual IC 452 452 452 452 259 259 259 259 259 259
American Automobile Ins Co 457 457 356 356 482 482 457 457 457 457
Liberty Mutual Fire IC 504 504 419 419 419 419 378 378 358 358
American Family Mutual IC 605 605 379 379 504 504 504 504 548 548
American Commerce IC 673 673 478 478 721 721 393 393 466 466
Employers Mutual Cas Co * * * * * * * * * *
Scottsdale IC * * * * * * * * * *
* This insurer does not provide coverage for this hypothetical.
I PHOENIX II TEMPE V TUCSON
Premiums shown are annual premiums as of March 1, 2010.
III PEORIA IV FLAGSTAFF
Hypothetical E - Renter's/Tenant's 5+ Family Units, Contents Coverage: $40,000; Additional Living Expense Coverage: $8,000;
Personal Liability Coverage: $100,000; Medical Payments Coverage: $1,000; $250 Flat Deductible.
CHARACTERISTICS: A building with five or more rental units, each having single-cylinder dead-bolt locks and one fire extinguisher.
Central station fire/smoke alarm and a sprinkler system. Masonry or frame construction. No losses in prior 3 years. Non-smoker. Median credit score
10
NAME OF INSURER
MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME MASONRY FRAME
Universal North America IC $212 $236 $212 $236 $200 $200 $200 $200 $200 $222
Travelers Home and Marine IC 226 226 227 227 210 210 178 178 193 193
State Farm Fire and Cas Co 230 230 195 195 195 195 169 169 169 169
Pacific Specialty IC 269 296 251 275 199 217 192 209 205 224
American National P&C Co 287 287 292 292 173 173 254 254 265 265
United Services Automobile Assoc 316 316 316 316 316 316 274 274 358 358
Electric IC 324 360 302 336 294 327 247 275 253 282
Unigard Ind Co 328 328 328 328 328 328 328 328 328 328
Mercury Cas Co 333 333 343 343 317 317 262 262 283 283
Country Mutual IC 351 351 292 292 292 292 249 249 267 267
Farm Bureau P&C IC 366 385 288 302 262 275 230 241 283 297
Central Mutual IC 368 406 311 345 311 345 276 308 276 308
Great Northwest IC 378 421 338 376 302 336 302 336 286 318
Amica Mutual IC 386 401 333 348 333 348 283 298 339 354
Civil Service Employees IC 391 426 346 377 346 377 325 354 353 381
Merastar IC 401 401 357 357 357 357 317 317 302 302
California Casualty Ind Exchange 402 402 338 338 317 317 307 307 321 321
Homesite Ind Co 428 428 391 391 391 391 366 366 391 391
Pharmacists Mutual IC 442 486 442 486 442 486 442 486 442 486
Safeco IC of America 443 443 443 443 443 443 443 443 443 443
ACA IC 445 485 450 495 334 369 350 381 407 450
Kemper Independence IC 445 458 445 458 406 417 406 417 406 417
IDS Property Cas IC 446 446 378 378 378 378 328 328 327 327
Sentinel IC, Ltd 462 462 430 430 430 430 430 430 430 430
Horace Mann IC 464 464 464 464 451 451 429 429 450 450
Milbank IC 464 464 358 358 358 358 358 358 326 326
Owners IC 464 464 393 393 413 413 413 413 464 464
Fidelity National IC 465 465 443 443 440 440 401 401 384 384
Farmers IC of AZ 485 485 506 506 421 421 349 349 447 447
American Modern Home IC 504 504 504 504 504 504 504 504 504 504
Balboa IC 537 537 537 537 537 537 537 537 537 537
SECURA Supreme IC 558 588 455 478 545 574 616 649 371 390
Allstate Ind Co 569 569 398 398 398 398 398 398 469 469
Encompass P&C Co 583 649 477 531 477 531 477 531 477 531
Cincinnati IC 593 654 562 608 562 608 381 417 659 715
Nationwide IC of America 594 607 495 504 313 320 390 396 445 455
ACUITY, A Mutual IC 601 668 556 622 433 482 430 478 535 598
Austin Mutual IC 682 682 682 682 682 682 682 682 682 682
First American P&C IC 719 719 719 719 620 620 620 620 670 670
Badger Mutual IC 743 743 743 743 425 425 425 425 425 425
Liberty Mutual Fire IC 753 753 664 664 664 664 600 600 567 567
Federal IC 761 761 761 761 761 761 761 761 761 761
Metropolitan P&C IC 778 778 698 698 549 549 674 674 750 750
American Automobile Ins Co 819 819 638 638 865 865 819 819 819 819
American Family Mutual IC 887 887 562 562 742 742 742 742 805 805
American Commerce IC 1,226 1,226 876 876 1,312 1,312 715 715 847 847
American Hallmark IC of Texas * * * * * * * * * *
Employers Mutual Cas Co * * * * * * * * * *
Scottsdale IC * * * * * * * * * *
* This insurer does not provide coverage for this hypothetical.
I PHOENIX II TEMPE V TUCSON
Premiums shown are annual premiums as of March 1, 2010.
III PEORIA IV FLAGSTAFF
Hypothetical F - Renter's/Tenant's 5+ Family Units, Contents Coverage: $80,000; Additional Living Expense Coverage: $16,000;
Personal Liability Coverage: $100,000; Medical Payments Coverage: $1,000; $250 Flat Deductible.
CHARACTERISTICS: A building with five or more rental units, each having single-cylinder dead-bolt locks and one fire extinguisher.
Central station fire/smoke alarm and a sprinkler system. Masonry or frame construction. No losses in prior 3 years. Non-smoker. Median credit score
11
INSURER TELEPHONE NUMBER
ACA IC (866) 298-1232
ACUITY, A Mutual IC (800) 242-7666
Allstate Ind Co (800) 255-7828
American Automobile IC (800) 227-1700
American Commerce IC (800) 562-4517
American Family Mutual IC (800) 374-0008
American Hallmark IC of Texas (800) 486-5616
American Modern Home IC (800) 543-2644
American National P&C Co (417) 887-0220
Amica Mutual IC (800) 242-6422
Austin Mutual IC (800) 328-4628
Badger Mutual IC (800) 837-7833
Balboa IC (800) 453-5765
California Cas Ind Exchange (866) 680-5143
Central Mutual IC (800) 786-0673
Cincinnati IC (513) 870-2000
Civil Service Employees IC (800) 282-6848
Country Mutual IC (480) 497-5563
Electric IC (800) 227-2757
Employers Mutual Cas Co (623) 776-2500
Encompass P&C Co (866) 567-3499
Farm Bureau P&C IC (480) 635-3600
Farmers IC of AZ (800) 327-6377
Federal IC (623) 445-2500
Fidelity National IC (800) 849-6140
First American P&C IC (866) 654-9900
Great Northwest IC (800) 776-3386
Homesite Ind Co (800) 466-3748
Horace Mann IC (800) 999-1030
IDS Property Cas IC (800) 842-3344
Kemper Independence IC (877) 252-7878
Liberty Mutual IC (800) 837-5254
Merastar IC (800) 523-3796
Mercury Cas Co (800) 956-3728
Metropolitan P&C IC (800) 422-4272
Milbank IC (800) 444-9950
Nationwide IC of America (800) 982-0756
Owners IC (480) 830-7119, ext. 211
Pacific Specialty IC (800) 303-5000
Pharmacists Mutual IC (800) 247-5930
Safeco IC of America (800) 332-3226
Scottsdale IC (480) 365-4000
SECURA Supreme IC (866) 356-7870
Sentinel IC, Ltd (800) 423-0567
State Farm Fire and Cas Co See Yellow Pages
Travelers Home and Marine IC (800) 465-6241
Unigard Ind Co (800) 456-1626
United Services Automobile Assoc * (800) 531-8722
Universal North America IC (866) 458-4262
RENTERS INSURER TELEPHONE NUMBERS
Note: Telephone numbers are subject to change
Some numbers may result in the caller being referred to an agent by the insurer.
* Primarily available to current, retired and former U.S. military officers and their dependents.
12
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How to File a Complaint
If you are unable to resolve your insurance issue/problem with your agent or insurance
company, and if you believe you have been treated unfairly, have received poor service,
or have some other complaint against your insurer or its agent, you may submit a
request for assistance to the Arizona Department of Insurance, Consumer Affairs
Division. You can obtain a complaint form from our website [www.azinsurance.gov], or
simply write us a letter. Mail, fax, email or deliver your written complaint to:
Arizona Department of Insurance
2910 N. 44th Street, Ste. 210
Phoenix, AZ 85018
Phone: (602) 364-2499 or (800) 325-2548 outside Phoenix
Fax: (602) 364-2505
Email: consumers@azinsurance.gov
Abbreviations used in this publication
“AC” means "Assurance Company"
“Assoc” means "Association"
“Cas” means “Casualty”
“Co” means “Company”
“IC” means “Insurance Company”
“Ind” means “Indemnity”
“Ins” means “Insurance”
“P&C” means “Property & Casualty”
The Arizona Department of Insurance is an Equal Employment Opportunity agency
that complies with the Americans with Disabilities Act ("ADA") and the Arizonans with
Disabilities Act. Persons with disabilities may request that materials be presented in an
alternative format by contacting the ADA Coordinator at (602) 364-3100. Requests should
be made as early as possible to allow time to procure the materials in an alternate format.