Arizona Department of Liquor Licenses and Control Monthly Reports

              GOVERNOR’S MONTHLY REPORT
SEPTEMBER 2012
STATE OF ARIZONA
DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Alan Everett, Director
800 W. Washington Street, 5th Floor
Phoenix, Arizona 85007
Office 602-542-9020 Fax 602-542-6799
The information reported in this document is used to keep the Governor and staff apprised of
accomplishments, key issues, and upcoming events as they relate to the Department of Liquor Licenses and
Control, and its three divisions (Licensing, Administration, and Investigations) on a monthly basis.
GOVERNOR’S MONTHLY REPORT, AUGUST 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 2 of 13
GRANTS & FUNDING
LIQUOR ENFORCEMENT & EDUCATION OUTREACH GRANT
CUB (COVERT UNDERAGE BUYER) PROGRAM
In an effort to curb the sale of liquor to underage persons, the Covert Underage Buyer (CUB) program was
instituted in June of 2003. This program provides the resources necessary for DLLC to investigate reported
complaints of liquor licensed businesses suspected of one or more underage liquor law violations. When
DLLC has reasonable suspicion that a liquor-licensed establishment is selling liquor to underage customers,
the agency will send in a covert underage buyer, or CUB, to attempt to purchase liquor. The CUBs are
between the age of fifteen (15) and nineteen (19), and are carefully trained by DLLC investigators to
understand and follow state laws, including DLLC’s CUB investigations guidelines. DLLC provides CUB
program training to all Arizona law enforcement agencies, allowing the program to operate statewide.
DLLC conducted investigations of fifteen (15) liquor-licensed establishments using six (6) CUBs. Six (6), or
forty (40.0%) percent, of these establishments sold alcohol to a (CUB) resulting in twenty-two (22) criminal
and twenty-two (22) administrative violations. All fifteen (15) locations were investigated in response to
complaints received by DLLC.
DLLC saw a decrease of thirty-three (33.3%) percent in the number of establishments that sold to CUBS
compared to the previous month, August 2012 (9). There was a twenty-five (25.0%) percent decrease in
the number of establishments that sold to CUBs when compared to September 2011 (8). To date in CY
2012, thirty-seven (36.5%) percent of establishments investigated sold to CUBs.
Since the inception of the program, three thousand one hundred twenty (3,135) establishments have been
investigated and nine hundred fifty-eight (958) or thirty-one (30.6%) percent have sold to CUB buyers
resulting in two thousand three hundred and four (2,304) administrative violations and one thousand nine
hundred and twenty-five (1,925) criminal citations.
CUB Program Statistics
Calendar
Year
Locations
Investigated
# Sold to CUB % of Locations
that Sold to CUB
Administrative
Violations
Criminal
Violations
2003 122 33 29 70 71
2004 217 55 25 122 136
2005 337 108 32 342 283
2006 475 148 31 409 317
2007 450 108 24 200 201
2008 572 172 30 416 349
2009 392 115 29 234 229
2010 169 96 57 207 129
2011 234 62 26 143 69
2012 167 61 37 161 141
An Underage Drinking Hotline is in operation for concerned citizens to call when underage drinking, service,
or sales are suspected. With each complaint DLLC launches an investigation. The Underage Drinking
Hotline number is 1-877-NOT-LEGL or 1-877-668-5345.
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 3 of 13
GRANTS & FUNDING
LIQUOR ENFORCEMENT & EDUCATION OUTREACH GRANT
TRACE (TARGET RESPONSIBILITY FOR ALCOHOL CONNECTED EMERGENCY)
The TRACE (Target Responsibility for Alcohol Connected Emergency) program began in June 2004 to
develop a system of effective and rapid communication between local law enforcement and emergency
medical services (EMS), a service providing out-of-hospital acute care and transport), personnel in high-profile
cases which involve underage drinking. Each TRACE case is concluded only when the source of
liquor is traced back to the supplier and the supplier is charged with a criminal and/or administrative
violation.
TRACE is a statewide operation with one (1) full time investigator available for immediate response to
alcohol-related emergencies which involve an underage person(s).
TRACE Program Statistics
Calendar Year Total # of New
Cases
Administrative Violations Criminal Violations
2005 11 5 3
2006 11 24 12
2007 4 9 6
2008 6 6 3
2009 8 20 4
2010 5 13 4
2011 5 0 0
2012 4 8 0
There were no new TRACE cases opened this month. One (1) TRACE case was closed and resulted in no
violations.
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 4 of 13
OUTREACH
Community & Agency Outreach
Community and agency outreach meetings and presentations create opportunities to increase DLLC's
efficiency and relevancy, encourage agency collaborative efforts, and promote safe and legal alcohol
distribution, sales, and consumption in Arizona.
Community and agency outreach during the month:
 Arizona Substance Abuse Partnership (ASAP) – Director attended
 Northern Arizona (NOAZ) Law Enforcement Director’s meeting- Deputy Director attended
 Arizona Association of Chiefs of Police Vendor Show and Conference - Deputy Director attended
 ERMA Advanced Crisis Communications Strategies for PIOs- Director of Communications attended
 17th Annual Conference- Wine, Beer and Spirits Law- Asst. Director of Administration attended
Law Enforcement Special Detail:
 3 CUB details- Palubeskie and Turner
 Tempe Back to School detail- Palubeskie
 Wholesale case assignment- Miller
 Leadership/Integrity training- Jaramillo attended
 Interview Training- Turner and Trevizo attended
 Assisted Tucson with hidden ownership and State Gaming case - Ribera
 Worked out of area complaints and updated training for SB1070- All Officers
 Attended firearms training in Flagstaff and worked NAU back to school- All Officers
 Title 4 and Fake ID training to Mohave County Law Enforcement and civilian- Ribera instructed
 Title 4 and Fake ID to Bluewater Casino/civilian- Ribera instructed
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 5 of 13
SUCCESS STATISTICS
INVESTIGATIONS
It is the responsibility of the Investigations Division to ensure that all licensees statewide adhere to A.R.S.
Title 4 (Arizona liquor laws) and all Rules established by the DLLC.
Investigators completed two hundred and nine (209) routine liquor inspections (RLIs) at licensed
establishments and events throughout Arizona resulting in one hundred forty-five (145) criminal citations
and one hundred sixty-one (161) administrative violations. The following success statistics were completed
by a staff of fourteen (14) fulltime, sworn officers who uphold a statewide officer-to-liquor license ratio of
1:837.
Total investigative achievements were nine hundred fifty-eight (958) this month which is an increase of
sixteen (15.6%) percent when compared to the nine hundred forty-one (829) investigative achievements in
September 2011.
Achievements: Current
Month
Total FY
2013
1 Year Ago
This Month
Total FY
2012
Hidden Ownerships Completed 2 9 1 25
Site Inspections Completed 31 95 78 760
Actioned (administrative) Complaints 11 26 3 72
Non-Actioned (criminal) Complaints 40 129 35 454
Administrative Counts Charged 161 486 57 1,666
Criminal Citations Issued 145 298 110 1,809
Routine Liquor Inspections Completed 209 679 210 2,503
Compliance Case Reports Submitted 49 125 42 889
On-view Violation Case Reports 26 76 39 758
Law Enforcement Liaison Completed 97 259 79 985
Underage Investigations Statistics:
Citations Issued to Underage 55 124 63 918
Total Violations 132 297 112 1,715
Total Achievements: 958 2,603 829 12,554
The number of citations DLLC investigators issued to underage persons decreased from 63 to 55 and the
total number of violations increased from 112 to 132 compared to September 2011.
Current Month Younger than
Age 15
Age
15 16 17 18 19 20
Age of minor cited 1 0 0 1 9 20 24
Of the fifty-five (55) citations the DLLC investigators issued to underage persons, twenty-four (24) were
twenty years old, twenty (20) were nineteen years old, nine (9) were eighteen years old, one (1) was
seventeen years old and one (1) was under the age of fifteen.
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 6 of 13
SUCCESS STATISTICS
Investigations (continued)
Statute/ Definition # of
Citations
Issued This
Month
# of
Citations
Issued in FY
2013
1 Year Ago
This
Month
# of
Citations
Issued in FY
2012
A.R.S. § 4-241.A
Failure to Check ID 9 23 5 59
A.R.S. § 4-241.L
Use of false ID to buy alcohol 22 42 15 154
A.R.S. § 4-241.M
Underage solicits third party buyer 3 6 4 34
A.R.S. § 4-241.N
Use of false ID to enter premises 6 21 6 93
A.R.S. § 4-244.1
Selling without a license 0 0 0 9
A.R.S. § 4-244.9
Furnishing alcohol to an underage,
underage in possession/consumption 50 91 42 554
A.R.S. § 4-244.20
Consume in a public place 3 14 0 59
A.R.S. § 4-244.34
Underage DUI 0 0 0 0
A.R.S. § 4-244.41
Alcohol in system of underage 17 42 29 548
A.R.S. § 4-244.42
Accept $ to allow underage in bar or sell
alcohol to underage 0 0 0 0
A.R.S. § 13-2907.01
Providing false information to state 0 1 1 28
A.R.S. § 28-3478.1
Unlawful use of driver’s license 12 32 0 60
A.R.S. § 28-3478.3
Using another person’s driver’s license 6 14 6 84
The total number of citations issued due to Failure to Check ID increased from five (5) in September 2011
to nine (9) in September 2012 or by twenty-five (80.0%) percent. The number of citations issued due to
Furnishing Alcohol to an Underage, Underage in Possession/Consumption increased from forty-two (42) in
September 2011 to fifty (50) in September 2012 or by nineteen (19.0%) percent. The number of citations
issued due to Use of False ID to Buy Alcohol increased from fifteen (15) in September 2011 to twenty-two
(22) in September 2012 or by forty-seven (46.7%) percent.
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 7 of 13
SUCCESS STATISTICS
LIQUOR LICENSE AUDITS
The Audit Unit monitors and performs audits of two types of liquor-licensed establishments; hotel/motel
with restaurant (series 11); and restaurant (series 12). Audits are conducted to ensure that restaurants are
not operating as bars and are maintaining a 40:60 food-to-liquor sales ratio which is required by Title 4.
Currently there are one hundred sixty-three (163) active Series 11 (hotel/motel) licenses and three
thousand two hundred fifty (3,250) active Series 12 (restaurant) licenses statewide. Compared to
September 2011, the number of hotel/motel with restaurant licenses has increased by two (2) licenses or
one (1.2%) percent and the number of restaurant licenses has increased by sixty-eight (68) or two (2.1%)
percent.
DLLC employs two (2) fulltime auditors. With a total of three thousand four hundred thirteen (3,413)
restaurant-type licenses combined, the statewide auditor-to-liquor license ratio is 1:1,707.
Audit Status Current Month This Month Last Year
Audits closed 10 11
Audits initiated 11 10
Audits in progress 16 15
Open cases w/projected ratio of >37% 11 5
Open cases w/projected ratio between 30 to 37% 5 10
Open cases w/projected ratio of < 30% 0 0
Locations granted 1 year to continue operation 0 0
Locations being monitored 82 100
Ten (10) audits were completed in Maricopa, Mohave and Pima Counties which resulted in actionable
violations in eight (8) of those cases. There were sixteen (16) audits in progress and eighty-two (82)
locations being monitored. In September 2011, there were eleven (11) audits completed, fifteen (15) audits
in progress and one hundred (100) locations being monitored.
Audit Action Current Month Total
FY 2013
This Month
Last Year
Total
FY 2012
Total 2003
To Present
Audits completed 10 21 11 90 556
Audits passed 7 14 7 58 260
Audits failed 3 6 1 23 233
Inconclusive 0 1 3 9 57
Other charges only 0 0 0 0 6
Of the ten (10) audits completed this month, seven (7) passed and three (3) failed.
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 8 of 13
SUCCESS STATISTICS
Liquor License Audits (continued)
Audit statistics since January 1, 2003 are noted below:
Year Audits
Completed
Revenues
Collected
Average Fine per Audit
(does not include continuation license fees)
1/1 - 6/30/03 6 audits -- --
FY 2004 23 audits -- --
FY 2005 24 audits -- --
FY 2006 32 audits -- --
FY 2007 27 audits $13,000 $481
FY 2008 61 audits $36,500 $598
FY 2009 103 audits $81,275 $789
FY 2010 87 audits $81,750 $940
FY 2011 82 audits $84,400 $1,029
FY 2012 90 audits $64,355 $715
FY 2013 21 audits $3,150 $150
In 2006, A.R.S. §4-213.C introduced the “continuation license” (commonly referred to as the “Grill Bill”) into
state liquor law. The continuation license, at a cost of $30,000, allows restaurants that have not met the
required 40:60 food-to-liquor sales ratio during the last 12-month period the option of continuing to operate
with a food-to-liquor sales ratio below restaurant requirements. Since the 2006 introduction, fees collected
from the issuance of fifteen (15) continuation licenses total four hundred fifty thousand ($450,000) dollars.
In FY 2013, thirty thousand ($30,000) dollars was collected from the issuance of continuation licenses.
The department collected revenue for audit-related violation fines totaling two thousand one hundred
twenty-five ($2,125) dollars and audit fines assessed from violations totaled zero ($0) dollars. Compared to
September 2011, total fines collected decreased by seventy (70.2%) percent.
Audit Revenue 2-year Comparison
Audit Action Current
Month
Total FY
2013
1 Year Ago
This Month
Total FY
2012
Fines Collected $2,125 $3,150 $7,125 $64,355
Fines Assessed $0 $11,150 $1,375 $72,730
Continuation License (Grill Bill) Revenue $30,000 $30,000 $0 $30,000
Pending Continuation Licenses (Grill Bill) 0 0 0 -
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 9 of 13
SUCCESS STATISTICS
COMPLIANCE
The Compliance Unit governs the dispute-resolution process and imposes disciplinary actions against
licensees for violations of State liquor laws. The Compliance unit is responsible for determining an
appropriate course of disciplinary action which may consist of verbal or written warnings, consent
agreements, or referral for a full administrative hearing.
Achievements Current
Month
Total
FY 2013
1 Year Ago
This Month
Total FY 2012
Revocations 1 1 0 0
Suspensions 0 0 2 4
Surrenders 1 4 0 2
Divestitures 1 3 0 3
Administrative Complaints 0 0 2 5
Decisions & Orders 1 2 0 3
Achievements Current
Month
Total
FY 2013
1 Year Ago
This Month
Total FY 2012
Cases Received 48 146 49 888
Cases Completed 8 35 9 199
Cases in Progress 40 111 40 688
Warning Letter Issued 4 9 1 17
Cases Sent to OAH 0 0 0 7
Economic Impact:
Fines collected totaled twenty-eight thousand five hundred seventy-five ($28,575) dollars from twenty-eight
(28) adjudicated compliance actions. Compared to last month, August 2012, this represents a forty-one
(41.3%) percent decrease in collected revenues and a twenty-six (26.3%) percent decrease in the number
of compliance actions processed. Compared to September 2011, this represents a less than one (0.6%)
percent decrease in collected revenues and a fifteen (15.2%) percent decrease in the number of
compliance actions processed.
A penalty fine payment plan gives licensees the option to pay fines in installments rather than in one lump
sum. DLLC and the licensee agree to the terms of the payment plan during a negotiation process. Although
the payment plan may reduce DLLC’s monthly collection of fine revenues in the short term, the long term
outcome is intended to keep establishments in business by easing the financial burden of fines during the
current economic decline.
Action Current Month Total
FY 2013
1 Year Ago
This Month
Total
FY 2012
Fines collected $28,575 $114,600 $28,750 $428,445
Cases adjudicated 28 103 33 479
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 10 of 13
SUCCESS STATISTICS
Compliance (continued)
Fiscal
Year
Compliance
Actions
Revenues
Collected
Average Fine Per
Action
2002-2003 414 $445,725 $1,077
2003-2004 388 $518,800 $1,337
2004-2005 431 $557,725 $1,294
2005-2006 500 $689,475 $1,379
2006-2007 429 $627,975 $1,464
2007-2008 334 $582,350 $1,744
2008-2009 584 $886,440 $1,518
2009-2010 415 $705,725 $1,701
2010-2011 425 $598,509 $1,408
2011-2012 479 $428,445 $894
2012-2013 103 $114,600 $1,113
Adjudicated Underage Violations
Statute Definition
Adjudicated
This Month
TOTAL
FY
2013
1 Year
Ago
This
Month
TOTAL
FY
2012
A.R.S. § 4-241.A Failure to Check ID 3 10 2 36
A.R.S. § 4-241.L Sold to CUB 0 0 0 11
A.R.S. § 4-244.1 Unlicensed Resale 0 0 0 0
A.R.S. § 4-244.9 Furnish alcohol to an underage 9 15 9 74
A.R.S. § 4-244.16 Knowingly allow furnishing
liquor to underage
0 0 0 1
A.R.S. § 4-244.22 Consume w/o permission of
premises owner
0 1 0 0
A.R.S. § 4-244.33 Underage DUI 0 0 0 0
A.R.S. § 4-244.40 Alcohol in system of underage 0 0 0 0
A.R.S. § 13-2907.01 Provide false information to
state
0 0 0 0
A.R.S. § 28-3478.1 Unlawful use of driver’s license 0 0 0 0
A.R.S. § 28-3478.3 Use another person’s driver’s
license
0 0 0 0
Fines from adjudicated underage violations total twenty-four thousand five hundred ($24,375) dollars. To
date in FY 2013, there have been no licenses suspended and one (1) license revoked.
Compliance Statistics Resulting From Underage Violations
Fiscal Year Fines Collected Licenses Suspended Licenses Revoked
2010 $365,875 4 1
2011 $214,500 2 0
2012 $82,265 1 0
2013 $24,375 0 1
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 11 of 13
SUCCESS STATISTICS
STATE LIQUOR BOARD
The State Liquor Board operates independently from the Director of the Department of Liquor Licenses and
Control and is responsible for hearing liquor license applications that have been protested by the public, the
governing body of a city, town or county, or the Department Director. Additionally, the Board may hear
appeals and overturn or amend decisions of the Director.
Achievements:
Current
Month
Total FY
2013
1 Year Ago
This Month
Total FY
2012
Hearings Scheduled 8 21 5 60
Applications Protested 3 9 1 21
Licenses Granted 5 11 3 18
Licenses Denied 0 2 0 8
Continuances Granted 2 6 1 20
Continuances Denied 0 1 n/a n/a
Licenses Withdrawn 1 1 1 11
Appeals Heard 0 0 0 0
Rehearings Requested 0 0 0 2
Hearings Cancelled by Director 0 0 2 4
There were eight (8) applications scheduled for hearing before the State Liquor Board and three (3) of the
applications were protested by the public. Of the eight (8) applications heard, five (5) licenses were
granted, two (2) hearings were continued, and one (1) application was withdrawn. To date in FY 2013, the
State Liquor Board has granted fifty-two (52.4%) percent and denied ten (9.5%) percent of the license
applications received and continued twenty-nine (28.6%) percent of hearings scheduled.
STATE LIQUOR BOARD MEMBERS AND TERMS
J.D. Ghelfi (R) Chairman
Maricopa County
No Financial Interest
Term Expires January 19, 2015
Bill DuPont (D) Vice Chairman
Pima County
Neighborhood Association
Term Expires January, 21, 2013
Jim Carruthers (R) Yuma County
No Financial Interest
Term Expires January 19, 2015
Tim Linden (R) Graham County
Wholesaler
Term Expires January 20, 2014
Robin Cantrell (I) Graham County
Retailer
Term Expires January 19, 2015
Michael Farley (R) Pima County
No Financial Interest
Term Expires January 21, 2013
Vikki Scarafiotti (D) Maricopa County
No Financial Interest
Term Expires January 20, 2014
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 12 of 13
SUCCESS STATISTICS
LICENSING
The Licensing Division is responsible for processing new license applications, permits, renewals, and
maintaining up-to-date and accurate information on active licenses.
Compared to September 2011, the number of new liquor licenses issued in Arizona has decreased by six
(6.2%) percent, renewals have increased by less than one (0.1%) percent, and the number of active
licenses has increased by one (1.4%) percent. In comparison to September 2011, monthly licensing
revenues (including lottery collections) have decreased by twenty-one (21.2%) percent from six hundred
nineteen thousand three hundred seventy-nine ($619,379) dollars during this time last year to four hundred
eighty-eight thousand three hundred fifty-one ($488,351) dollars during the current month.
There were three (3) exempt location issued raising the number to a total of sixty-nine (69) active exempt
locations in Arizona. An exempt location is an establishment that (1) meets the criterion established in
A.R.S. §4-244.05 and A.A.C. R19-1-315, (2) has made application for the exemption, (3) has been
inspected by a DLLC investigator, and (4) has been issued a 1-year exemption which allows patrons to
bring and consume beer and wine on the premises.
Licensing Current
Month
Total
FY 2013
1 Year Ago
This Month
Total FY
2012
New licenses issued 122 393 130 1,640
Renewed licenses 899 2,542 898 10,022
Lottery licenses issued 0 1 1 1
Collected Lottery Revenues: $0 $85,000 $99,166 $99,166
Number of Active Liquor License: 11,724 n/a 11,557 n/a
Exempt Locations Issued 3 14 4 61
Number of Exempt Locations 69 n/a 70 n/a
Collected Licensing Revenues
(including lottery revenues):
$488,351 $1,570,460 $619,378 $6,097,046
Collected Revenue by Fee Type in September 2012
Fair Market Value 0
Applications 14,725
License Fees 319,993
Out-of-State 0
Agent Change 2,750
Fines 28,625
Special Event 6,525
Club 7,275
Penalties 6,750
Copy Fees 435
Non-Use Surcharge 21,600
Audit Surcharge 17,550
Enforcement K Surcharge 30,800
Enforcement L Surcharge 26,060
Miscellaneous 5
TOTAL REVENUES COLLECTED $ 483,093
(fingerprints) 5,258
TOTAL REPORT $ 488,351
GOVERNOR’S MONTHLY REPORT, SEPTEMBER 2012
ARIZONA DEPARTMENT OF LIQUOR LICENSES AND CONTROL
Page 13 of 13
WHAT’S NEXT AT DLLC?
Upcoming Events and Milestones
eLicensing
DLLC’s eLicensing Information System (ELIS) is being developed in collaboration with ASET and NIC/CAVU-IDS.
ELIS, a web-based application, will replace DLLC’s sixteen (16) year old licensing system which has
served the agency’s staff and stakeholders. DLLC continues to perform data conversion.
Proposed Rulemaking
Immediately prior to the January 2008 Regulatory Review Plan Moratorium, DLLC submitted a complete
rules rewrite to the Governor’s Regulatory Review Counsel. In August 2010, DLLC requested an exemption
to the moratorium. In response to that request, the Governor’s Office requested that DLLC ensure that no
financial burden was imposed on the alcohol beverage industry and there was industry collaboration and
support. The department has held several meetings with industry leaders in an effort to solicit comments
and input regarding the proposed rules. Since that time, a final version of the proposed rules has been in-process.
The department submitted a Notice of Proposed Rulemaking package, including an exemption to
the moratorium and industry-members letters of support, to the Governor in February 2012. The proposed
rules are now being prepared for submittal to the Secretary of State’s office for publication.
Staffing
The Licensing Unit hired a customer service representative to fill a vacant position.
NCSLA Western/Central Regional Conference
DLLC will host the 2012 National Conference of State Liquor Administrators Central/Western Regional
Conference in Scottsdale, AZ. The conference will be held Thursday, November 1, 2012 through Sunday,
November 4, 2012. Please visit http://www.ncsla.org/Central-Western-Regional-Conference.html for more
information.
END OF DLLC SEPTEMBER 2012 REPORT TO THE GOVERNOR