Helpline statistics ... through ... / Arizona Office of Problem Gambling

              ARIZONA OFFICE OF PROBLEM GAMBLING HELPLINE STATISTICS September 2003 through June 2004 Total Number of Calls Helpline Specific Calls Calls from Problem Gambler Calls from Non-Problem Gambler Other Calls Calls by Shift Daytime 7am-4pm Evening 4pm-11pm After Midnight 11pm-7am Caller Profile Gambler Spouse/Significa nt Other Child Friend Parent Sibling Therapist Employer/Other 5131 519 396 123 4612 519 374 115 30 % 10.1 89.9 % 72.1 22.2 5.8 Caller Referral 519 Source Phone 143 Book/Operator Casino 110 Other 111 Unknown 92 Lottery Website 29 Person familiar 28 with PG Program AZ Council on 4 Comp. Gambling Office of PG 2 Website* *added category in March 04 Gambler Age Under 18 18-24 25-34 35-44 45-54 55-64 65+ Unknown 519 0 27 74 105 105 71 40 97 % 27.6 21.2 21.4 17.7 5.6 5.4 0.8 0.4 Gambler Gender Male Female 519 280 239 % 53.9 46.1 Caller County Apache Cochise Coconino Gila Graham Greenlee La Paz Maricopa Mohave Navajo Pima Pinal Santa Cruz Yavapai Yuma Unknown Out-of-State Callers Gambler Ethnicity Caucasian Unknown Hispanic African American Native American Asian 519 1 4 9 8 0 0 3 255 14 2 95 10 0 41 20 57 14 % 0.2 0.8 1.7 1.5 0.0 0.0 0.6 49.1 2.7 0.4 18.3 1.9 0.0 7.9 3.9 11.0 -

519 396 40 17 27 14 7 4 14

% 76.3 7.7 3.3 5.2 2.7 1.3 0.8 2.7

% 0.0 5.2 14.3 20.2 20.2 13.7 7.7 18.7

519 362 75 46 20 10 6

% 69.7 14.5 8.9 3.9 1.9 1.2

ARIZONA OFFICE OF PROBLEM HELPLINE STATISTICS September 2003 through June 2004

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Gambler Marital Status Married Single Separated/Divorced Unknown Cohabitate Widowed Gambler's Game of Choice Slot Machines Cards Lottery Unknown Video Poker Other Horses/Dogs/Animals Sports Betting Internet Stock Market Bingo

519 217 94 79 82 36 11 396
(problem gambler)

% 41.8 18.1 15.2 15.8 6.9 2.1 % 64.9 8.8 7.3 6.8 4.5 2.8 2.8 1.3 0.3 0.3 0.3

The following categories were added effective February 2004: Number of Children Affected None One Two Three Four Five or more Unknown Gambler's Education High School or GED Associate Degree Bachelor Degree Graduate Degree Other/Unknown Gambler's Employment Status Full- time Part-time Not Employed Unknown 315 (helpline callers) 144 24 36 18 5 1 87 315 107 37 52 19 100 315 158 13 61 83 % 45.7 7.6 11.4 5.7 1.6 0.3 27.6 % 34.0 11.7 16.5 6.0 31.7 % 50.2 4.1 19.4 26.3

Gambler's Occupational Area Other/Unknown Professional/Managerial None Crafts/Technical Service/Maintenance Office/Clerical Sales/Marketing Paraprofessional Military Annual Household Income Under $10,000 $10,00014,999 $15,00024,999 $25,00034,999 $35,00049,999 $50,00074,999 $75,00099,999 $100,000149,999 $150,000+ Unknown 315 21 17 26 36 53 30 15 6 4 107

315 113 62 40 32 27 23 10 4 4

% 35.9 19.7 12.7 10.2 8.6 7.3 3.2 1.3 1.3 % 6.7 5.4 8.3 11.4 16.8 9.5 4.8 1.9 1.3 34.0

257 35 29 27 18 11 11 5 1 1 1

ARIZONA OFFICE OF PROBLEM HELPLINE STATISTICS September 2003 through June 2004

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Household Gambling Debt None Under $1,000 $1,000-4,999 $5,000-9,999 $10,00019,999 $20,00049,999 $50,00099,999 $100,000249,999 $250,000+ Unknown Payment Defaults Related to Gambling Problem Other/Unknown Bankruptcy Credit Card Charge-offs Loss of Car Loss of House

315 44 19 44 22 28 41 13 5 1 98 315

% 14.0 6.0 14.0 7.0 8.9 13.0 4.1 1.6 0.3 31.1 %

Gambler's Medical Problems Chronic Disease Disability Other/Unknown

315 25 8 282

% 7.9 2.5 89.5 % 22.5 4.4 1.0 1.0 71.1 % 3.1 11.0 26.3 13.6 11.4 7.5 3.5 0.4 23.2

Gambler's 315 Mental Health Problems Depression 71 Anxiety* 14 ADD or ADHD 3 Bipolar 3 Other/Unknown 224 *added category in March 04 Age First Gambled Under 10 10-17 18-24 25-34 35-44 45-54 55-64 65+ Unknown 228 (problem gamblers) 7 25 60 31 26 17 8 1 53

Age Gambling Became Problem Under 18 18-24 25-34 35-44 45-54 55-64 65+ Unknown

228

%

2 24 38 44 39 20 6 55

0.9 10.5 16.7 19.3 17.1 8.8 2.6 24.1

224 28 28 20 15

71.1 8.9 8.9 6.3 4.8

Length of Gambling Problem Under 1 year 1-2 years 3-5 years 6-10 years 11-15 years Over 15 years Unknown

228 22 45 53 29 12 13 54

% 9.6 19.7 23.2 12.7 5.3 5.7 23.7

ARIZONA OFFICE OF PROBLEM HELPLINE STATISTICS September 2003 through June 2004

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The following categories were added effective March 2004: Illegal 196 Activities/Conseq- (problem uences Related to gamblers) Gambling Bad Checks 36 Theft 4 Incarceration 0 Probation 1 Other/Unknown 155 Gambler's Other Compulsive Behaviors Alcohol Tobacco Food Drugs Shopping Other/Unknown Gambler's History of Abuse None Emotional Sexual Physical Unasked/Unwilling 196 35 23 7 6 2 123 196 68 18 6 16 88 % In last 6 months, Gambler has: Had thoughts of suicide Made plans for suicide Attempted suicide Unasked/Unwilling 196 33 1 0 162 % 16.8 0.5 0.0 82.7

18.4 2.0 0.0 0.5 79.1 % 17.9 11.7 3.6 3.1 1.0 62.8 % 34.7 9.2 3.1 8.2 44.9

Note: Columns do not equal 100% in some cases due to rounding. Helpline statistics are provided through contracted helpline service, Bensinger Dupont, Incorporated. (07-21-04)