A REPORT
TO THE
ARIZONA LEGISLATURE
Debra K. Davenport
Auditor General
Sunset Review
Arizona Board of Regents—
Sunset Factors
Performance Audit Division
September • 2011
REPORT NO. 11-12
The Auditor General is appointed by the Joint Legislative Audit Committee, a bipartisan committee composed of five senators and five
representatives. Her mission is to provide independent and impartial information and specific recommendations to improve the opera-tions
of state and local government entities. To this end, she provides financial audits and accounting services to the State and political
subdivisions, investigates possible misuse of public monies, and conducts performance audits of school districts, state agencies, and
the programs they administer.
The Joint Legislative Audit Committee
Audit Staff
Copies of the Auditor General’s reports are free.
You may request them by contacting us at:
Office of the Auditor General
2910 N. 44th Street, Suite 410 • Phoenix, AZ 85018 • (602) 553-0333
Additionally, many of our reports can be found in electronic format at:
www.azauditor.gov
Dale Chapman, Director
Shan Hays, Manager and Contact Person
Rose Tarbell
Senator Rick Murphy, Chair
Senator Andy Biggs
Senator Olivia Cajero Bedford
Senator Rich Crandall
Senator Kyrsten Sinema
Senator Russell Pearce (ex officio)
Representative Carl Seel, Vice Chair
Representative Eric Meyer
Representative Justin Olson
Representative Bob Robson
Representative Anna Tovar
Representative Andy Tobin (ex officio)
2910 NORTH 44th STREET • SUITE 410 • PHOENIX, ARIZONA 85018 • (602) 553-0333 • FAX (602) 553-0051
MELANIE M. CHESNEY
DEPUTY AUDITOR GENERAL
DEBRA K. DAVENPORT, CPA
AUDITOR GENERAL
STATE OF ARIZONA
OFFICE OF THE
AUDITOR GENERAL
September 28, 2011
Members of the Arizona Legislature
The Honorable Janice K. Brewer, Governor
Mr. Fred DuVal, Chair
Arizona Board of Regents
Dr. Tom Anderes, President
Arizona Board of Regents
Transmitted herewith is a report of the Auditor General, A Sunset Review of the Arizona
Board of Regents. This report is in response to a November 3, 2009, resolution of the Joint
Legislative Audit Committee and was conducted as part of the sunset review process
prescribed in Arizona Revised Statutes §41-2951 et seq.
This report does not contain recommendations. Therefore, the Arizona Board of Regents
has chosen not to provide a response to the report.
My staff and I will be pleased to discuss or clarify items in the report.
This report will be released to the public on September 29, 2011.
Sincerely,
Debbie Davenport
Auditor General
Attachment
cc: Arizona Board of Regents Members
TABLE OF CONTENTS
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concluded
Introduction 1
Sunset Factors 7
Appendix A: Methodology a-i
Table
1 Schedule of Revenues, Expenditures, and Changes in Fund Balance
for the Governance Program
Fiscal Years 2009 through 2011
(In Thousands)
(Unaudited) 5
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Office of the Auditor General
Responsibilities
The Board is responsible for governing the State’s university system comprising
Arizona State University (ASU), Northern Arizona University (NAU), and the
University of Arizona (UA) (see textbox). Article XI, §5 of the Arizona Constitution
created the Board, and statutes provide it with general authority to supervise
and perform various other activities related to the State’s universities.
A.R.S. §15-1626 establishes the Board’s specific powers and duties. Under
this authority, the Board’s responsibilities include:
• Setting tuition rates and admission requirements (see Report No. 11-11,
Question 2, for information on tuition setting);
• Establishing curricula and designating courses that will best serve the
interests of the State;
• Establishing policy initiatives for the universities, such as implementing
personnel policies related to faculty tenure and research;
Board oversees state universities
The Office of the Auditor
General has conducted a
sunset review of the
Arizona Board of Regents
(Board) pursuant to a
November 3, 2009,
resolution of the Joint
Legislative Audit
Committee. This audit was
conducted as part of the
sunset review process
prescribed in Arizona
Revised Statutes (A.R.S.)
§41-2951 et seq.
This report includes
responses to the sunset
factors specified in A.R.S.
§41-2954 and is the
second of two reports on
the Board. The first report
was a questions-and-answers
document on the
Board’s tuition-setting
practices for Arizona
universities.
Scope and Objectives
INTRODUCTION
1 Enrollment numbers refer to the number of full-time equivalent students.
Source: Auditor General staff analysis of the Spring 2011 Enrollment Report for the
Arizona University System, and university campus locations obtained from
their Web sites.
Arizona University System
University Main campus/other campuses
Spring 2011
enrollment1
ASU Tempe/ASU West, ASU
Downtown, ASU Polytechnic 65,295
NAU Flagstaff/34 state-wide locations
including Yuma and Yavapai 21,080
UA Tucson/Phoenix (College of
Medicine), 5 southern Arizona
locations including Sierra Vista
and Nogales 35,075
Total 121,450
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State of Arizona
• Providing oversight for some university operations, such as reviewing requests
for capital improvements projects and operating budgets;
• Administering the Technology and Research Initiative Fund, which in fiscal year
2010, awarded monies for various initiatives such as research in biosciences,
sustainability and renewable energy, and optical sciences; the UA College of
Medicine in Phoenix; and preparing math and science teachers and health care
workers; and
• Overseeing Arizona’s participation in the Professional Student Exchange
Program of the Western Interstate Commission for Higher Education, which
allows a limited number of Arizona students to enroll in one of six programs
available in participating states or in-state private institutions.1 The student pays
a reduced tuition rate, and the State of Arizona pays a fee to the participating
university to help cover the cost of the student.
In addition, the Board has made provisions for student financial aid, reducing the
average cost of tuition for students receiving aid. For example, the Board established
the financial aid set-aside program, which requires that a portion of tuition revenue
be used as financial aid. In fiscal year 2010, a total of 31,153 students received
financial aid through this program.2 The Board also created the Regents High
Honors Endorsement Scholarship for high school students with high academic
achievement as demonstrated through Arizona Instrument to Measure Standards
(AIMS) test scores and academic performance. In fiscal year 2010, a total of 3,815
students received this scholarship. However, in September 2010, the Board revised
the criteria and award amount effective for students entering the universities in Fall
2013. Specifically, high school students graduating in 2013 and beyond must submit
additional test scores from either the ACT or SAT1 tests.3 In addition, students will
receive a scholarship amount equivalent to only 25 percent of in-state tuition.
Students who graduate high school through 2012 continue to be eligible for a full
scholarship under the current criteria based on competency courses, grade point
average, and AIMS test scores. (See Report No. 11-11, Question 5, for additional
information on financial aid.)
Mission
The Board’s mission is to increase the educational attainment of Arizona citizens by
producing enough high-quality university degrees for the State to be nationally
1 Programs include dentistry, occupational therapy, optometry, osteopathy, physician assistant, and veterinary science.
The following states participate in the exchange program: Alaska, Arizona, California, Colorado, Hawaii, Idaho,
Montana, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming.
2 This number includes undergraduate, graduate, and professional students.
3 Students must score at least a 28 on the ACT test, or a 1300 on the SAT1, which includes critical reading and math.
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Office of the Auditor General
competitive by the year 2020; to increase the prominence of the system’s research
enterprise so that it can make a greater contribution to the knowledge economy and
improve the quality of life in Arizona; and to provide the educated workforce needed
to fill shortages and to stimulate demand for higher-paying jobs in Arizona.
To accomplish this mission, the Board has established a long-term Arizona Higher
Education Enterprise Plan (enterprise plan) that provides key standards and annual
targets against which the universities can measure
educational and research outcomes. In 2010, the
Board asked the Council of Presidents to conduct a
realignment effort within the universities to create
better education and research opportunities (see
textbox). The enterprise plan, approved by the Board
in September 2010, envisions the university system
as an enterprise comprising three differentiated
universities working to achieve system-wide goals.
The enterprise plan establishes the Council of
Presidents as an enterprise executive committee.
Consistent with the universities’ transition to an outcome-based enterprise model, the
Board is developing recommendations for a new performance-based funding model
for the universities. In Laws 2011, Ch. 30, §10, the Legislature expressed its intent that
the Board and the universities collaborate and recommend a funding structure that
includes performance and outcome-based funding, a student-centered financial aid
model, and a method that addresses the issue of per-student funding disparities
among the three universities in their fiscal year 2013 budget submittals. In July 2011,
the Board released a consultant’s report with recommendations for implementing
performance-based funding.1 This report includes recommendations for three
performance funding components: increases in the number of degrees produced,
increases in completed student credit hours, and increases in outside funding for
research and public service. The Board conducted a preliminary review of the report
at its June 2011 meeting and, according to the Board, it gave final approval to the
report’s recommendations in August 2011. In its September 2011 meeting, the Board
plans to address incorporating the report’s recommendations into the universities’
legislative decision packages, which are part of the university system’s fiscal year 2013
budget request.
Organization and staffing
The Board has 12 members, including the Governor and the Superintendent of Public
Instruction who serve as ex-officio members. The Governor appoints the remaining
1 MGT of America. (2011). Getting AHEAD–Access to higher education and degrees. Unpublished manuscript.
Council of Presidents
The Board established the Council of Presidents, which
comprises the presidents of the three state universities
and the board president. According to the Board, the
Council of Presidents works on assignments made by
the Board, and provides university-level information and
methods for goal attainment to the Board.
Source: Auditor General staff review of information obtained from the
Board and its Web site.
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State of Arizona
members, including 2 student representatives. A.R.S. §15-1621 requires the
Governor to appoint at least two board members who reside outside Maricopa and
Pima Counties—one from a northern county and one from a southern county. Statute
does not impose any other requirements regarding the appointment of board
members. With the exception of the student representatives, each appointed
member of the Board serves an 8-year term. The student representatives serve
2-year terms. During the first year of the 2-year term, a student representative is a
nonvoting member, but may vote during the second term. Student representation
rotates among the three universities.
The Board has 25.9 approved full-time equivalent positions. According to a board
official, as of June 2011, the Board had a total of 25 staff including the board
president, vice presidents, assistant and associate vice presidents, legal counsel,
and other staff.
In addition to its staff, the Board has established the Council of Presidents, which
was previously discussed, and several other committees composed of board
members appointed by the Board’s Chair. These committees assist the Board in
such areas as strategic planning, board policy evaluation, and university system
oversight.
Budget
As shown in Table 1 (see page 5), the Board received approximately $6.2 million in
revenues for its governance program in fiscal year 2011, including nearly $2.4 million
in State General Fund appropriations.1 The Board also received approximately $1.9
million from the universities to support the Board’s central office. The Board also
oversees and awards grants for the Technology and Research Initiative Fund (TRIF).
To fund the Board’s role in TRIF, it receives a portion of the 0.6 percent sales tax
passed by voters in November 2000 under Proposition 301. The Board spent
approximately $5.1 million in fiscal year 2011, with nearly $3.3 million of this amount
spent for staffing and related benefits.
1 In addition to monies for the governance program, the Board receives special line item monies for several educational
programs including subsidies for students participating in the Western Interstate Commission on Higher Education
professional student exchange program and monies provided to match financial aid tuition surcharges collected from
university students. These monies totaled approximately $18.6 million in fiscal year 2010, according to the Joint
Legislative Budget Committee’s Fiscal Year 2012 Appropriations Report.
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Office of the Auditor General
Table 1: Schedule of Revenues, Expenditures, and Changes in Fund Balance for the
Governance Program1
Fiscal Years 2009 through 2011
(In Thousands)
(Unaudited)
1 The table includes all financial activity related to the Board’s governance program. It does not include financial activity of the universities’
land-related trust accounts. In addition, the table excludes other monies the Board receives and distributes to the universities and the
Western Interstate Commission for Higher Education in accordance with laws and regulations. For example, the Board is responsible for
overseeing and distributing the Technology and Research Initiative Fund (TRIF) monies. Only the TRIF monies spent by the Board,
including grants awarded by the Board, were included in this table and the monies distributed to and spent by the universities were not
included.
2 Amounts are received from the universities to help support the Board’s central office.
3 Amounts are the portion of the 0.6 percent sales tax passed by the voters in November 2000 (Proposition 301) that the Board received
for its role in overseeing and awarding grants for the TRIF monies.
4 Amounts are grants to organizations for the TRIF and Making Opportunities Affordable (MOA), a program funded by the Lumina
Foundation.
5 Amount consists of transfers to the State General Fund in accordance with Laws 2009, Ch. 11, §110 and Laws 2010, 7th S.S., Ch. 1, §148,
and Ch. 3, §7.
6 According to the Board, the ending fund balance each year primarily comprises monies that are restricted to specific uses such as
awarding grants for the TRIF and MOA programs.
Source: Auditor General staff analysis of board-provided financial information for fiscal years 2009 through 2011.
2009 2010 2011
Revenues:
State General Fund appropriations $ 2 ,444 $ 2 ,473 $ 2 ,373
Funding from state universities2 1,337 1,337 1,894
Share of state sales tax—technology and research initiative funding3 1,876 925 1,019
Intergovernmental 238 281 149
Private gifts, grants, and contracts 150 191 781
Total revenues 6 ,045 5 ,207 6 ,216
Expenditures and transfers to the State General Fund:
Personal services and related benefits 3 ,087 3 ,483 3 ,260
Professional and outside services 6 94 9 68 9 23
Travel 9 6 1 02 9 2
Aid to organizations4 1 ,320 5 87 2 68
Other operating 4 50 6 26 5 39
Equipment 3 5 1 3 2 5
Total expenditures 5 ,682 5 ,779 5 ,107
Transfers to the State General Fund5 2 30 2 70
Total expenditures and transfers to the State General Fund 5 ,682 6 ,009 5 ,377
Net change in fund balance 3 63 (802) 8 39
Fund balance, beginning of year 1 ,438 1 ,801 9 99
Fund balance, end of year6 $ 1 ,801 $ 9 99 $ 1 ,838
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State of Arizona
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Office of the Auditor General
1. The objective and purpose in establishing the Board and the extent
to which the objective and purpose are met by private enterprises in
other states.
The Board is charged with the responsibility of governing the State’s
university system comprising Arizona State University (ASU), Northern
Arizona University (NAU), and the University of Arizona (UA). The Arizona
Constitution created the Board, and the Legislature vests general authority
in the Board to supervise and control the State’s universities.
A.R.S. §15-1626 establishes the Board’s administrative powers and
duties, which include overseeing the universities’ operating budgets,
making planning and policy decisions regarding the State’s three
universities, and setting tuition rates and admission requirements for the
universities. The Board also reviews and establishes curriculums and
designates courses that will best serve the interests of the State.
Governing structures of state university systems vary from state to state
and are not performed by private enterprises. According to a 2003 report
that reviewed post-secondary governance models, most states have
either governing boards or coordinating boards, while four states have
limited or no state-wide formal governing or coordinating authority.1 Two
of the four states without central governance, Delaware and Michigan,
have separate governing bodies for each institution, while Minnesota has
separate governing bodies for the University of Minnesota and the
Minnesota State Colleges and Universities, and Pennsylvania has a more
complex system with some multi-institution and some single-institution
governing boards.
2. The extent to which the Board has met its statutory objective and
purpose and the efficiency with which it has operated.
The Board has generally met its statutory purpose of overseeing the
university system, and it has taken steps to improve its efficiency in doing
so.
• Board initiative provides specific goals for the universities—In
2010, the Board began development of the Arizona Higher Education
Enterprise Plan (enterprise plan), which provides key standards and
annual targets against which the universities can measure educational
1 McGuinness, A. (2003). Models of postsecondary education coordination and governance in the states. Denver,
CO: Education Commission of the States.
Sunset factor analysis
In accordance with Arizona
Revised Statutes (A.R.S.)
§41-2954, the Legislature
should consider the factors
included in this report in
determining whether the
Arizona Board of Regents
(Board) should be
continued or terminated.
Auditors’ analysis of the
sunset factors found strong
performance by the Board
with regard to many of
these factors. Auditors
identified one improvement
the Board could make
related to documenting
complaint receipt and
resolution, which the Board
addressed during the audit.
Sunset Factors
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State of Arizona
and research outcomes. The Board approved the enterprise plan in
September 2010, and its standards and targets are used by all three
universities in constructing their 5-year strategic plans. The Board has
established the Council of Presidents as the Enterprise Executive Committee,
which is responsible for the plan’s outcomes. According to the Board, the
universities must present annual reports to the Board demonstrating their
progress in meeting the enterprise plan’s goals. The enterprise plan’s
goals, to be achieved by 2020, are in line with the Board’s statutory purpose
and include:
° Educational excellence and access—Progress indicators include
the number of bachelor’s degrees awarded, the number of community
college transfer students who earn bachelor’s degrees, and the actual
cost of attendance as a percentage of Arizona median family income.
° Research excellence—Progress indicators include total research
expenditures, doctoral degrees awarded, and numbers of invention
disclosures made and patents issued.
° Workforce and community—Progress indicators include the number
of university degrees awarded in high-demand fields, the number of
new companies started, and the diversity of graduates.
° Productivity—Progress indicators include the number of degrees
awarded per 100 full-time equivalent students, tuition compared to
peer institutions, the number of online degrees awarded, and
employment of graduates.
• Board initiated a performance assessment to improve its effectiveness—
In 2007, the Board hired a consulting firm to assess its roles and
responsibilities, operations and structures, and overall effectiveness. In the
report, the consultants provided recommendations in several areas,
including better defining the Board’s roles and responsibilities, making
better use of board meeting time, improving collaboration among the
universities, strengthening capital project procedures, and improving the
quality of data used to inform policy decisions.1 The Board has either
implemented or made progress in implementing almost all of this report’s
recommendations, including:
° Developing a comprehensive university president evaluation
system—The Board has instituted a Governance Committee, which
has recommended periodic evaluations of university presidents at
least once during each president’s term. These evaluations are also to
1 Pappas Consulting Group, Inc. (2007). Performance assessment of the Arizona Board of Regents. Unpublished
manuscript.
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be tied to the goals in the enterprise plan. In addition, the Board provides
feedback and discusses presidential goals during board meetings.
° Providing for continuity of board leadership by making the Board’s
chair a 2-year term and not basing it on seniority—The Board
changed its bylaws to allow a chair to be elected to two consecutive
1-year terms with an option to be elected again after at least one year of
not being board chair. According to the Board, prior to this change, the
chair was elected to a 1-year term based on seniority among board
members.
° Establishing an initiative to ensure that the quality and number of
teachers produced at the universities meet the State’s needs—The
Board has established priorities for graduating students in three areas,
including education. The June 2011 board meeting established goals
for the year 2020 for the number of graduates in this area, and the
universities will be responsible for meeting these goals.
• Board appoints and determines compensation for university presidents—
The Board has also met its statutory obligation to appoint and determine
compensation for university presidents. For example, during the June 2011
board meeting, board members met to discuss and ultimately approve the
contract extension of ASU President Michael Crow. In addition, the Board
acted quickly to appoint an interim UA president to replace exiting president
Robert Shelton while it conducts a search for a permanent president.
• Board has established its tuition-setting process in board policy—As
required by statute, the Board requires public disclosure by each university
president of any proposed increases in tuition and fees, publishes a notice
of the public hearings, and conducts at least one public hearing at each
university prior to setting tuition. Board policy governs the tuition-setting
process, and in April 2011, the Board updated its policies outlining a series
of factors that it will consider during the tuition-setting process. These
include:
° The amount of state support provided to the universities;
° Availability of student financial aid; and
° The median of tuition and mandatory fees charged by peer universities.
These policies are available to the public on the Board’s Web site. (See
Report No. 11-11, Question 2, for additional information.)
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State of Arizona
3. The extent to which the Board serves the entire State rather than specific
interests.
The Board demonstrates a commitment to serving the entire State. To help
accomplish this, A.R.S. §15-1621 requires the Governor to appoint at least two
board members who reside outside Maricopa and Pima Counties—one from a
northern county and one from a southern county.
Through its oversight of the universities, the Board also helps to serve students
and communities across the State. Specifically:
• Board has partnered with universities to help provide satellite
campuses, and online classes and programs—Arizona’s universities
offer educational opportunities through satellite campuses and online
programs state-wide. Specifically, NAU has 34 extended campuses
including regional campuses in Yuma and Yavapai Counties and an online
program that offers degrees in fields including administration, education,
and health sciences. UA has a campus in Sierra Vista as well as outreach
programs in Pinal, Santa Cruz, and Yuma Counties where students can
complete degree programs such as family studies and human development,
and optical sciences. Similarly, according to a university official, in addition
to its Downtown, Polytechnic, and West campuses, ASU is planning
Colleges@ASU, a low-cost option focused on high-demand undergraduate
degrees, with the first courses scheduled to be offered in Lake Havasu and
then Payson.
• Board helps community college students transfer to universities—The
Board is working to increase the number of community college transfer
students awarded bachelor’s degrees and the universities have programs
to assist community college students across the State to transfer to the
universities. For example, the Arizona General Education Curriculum is a
35-credit-hour program for students attending an Arizona community
college or one of the two tribal colleges. This program satisfies the lower
division general education requirements for the three universities and
guarantees admission to one of the State’s three universities if the student
has at least a 2.5 grade point average. The Maricopa to ASU Pathways
Program (MAPP) has been designed for students who want to start their
college studies at a Maricopa community college but complete a bachelor’s
degree at ASU. Students in this program are guaranteed admission to
several ASU degree programs and all of their MAPP courses transfer and
apply to an ASU degree. ASU’s Transfer Admission Guarantee program
(TAG) provides similar benefits to the MAPP program; however, TAG
programs extend beyond Maricopa County to all state community colleges,
such as Coconino and Gila Community Colleges. Similarly, the UA Program
for Joint Admission allows Pima Community College students to integrate
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community college courses into their UA degree programs, and enroll at UA
without a readmission application. Finally, NAU partners with a variety of
community colleges in Arizona to provide 2NAU, a program that allows
students to be admitted to NAU while completing their associate’s degree at
a community college.
• Financial assistance available to students—Financial aid assistance is
available to students throughout the State. Scholarships, grants, loans, and
employment opportunities are all types of aid available to students. For
example:
° The Arizona Financial Aid Trust is funded by annual contributions of 1
percent of resident undergraduate tuition revenues paid by all students.
A.R.S. §15-1642(C) requires that every $1 paid by students is matched
by $2 in state monies. However, for each of fiscal years 2009 through
2012, the Legislature has modified this requirement by allowing every $1
paid by students to be matched by less than $2 in state monies. For
fiscal years 2009 through 2012, the Legislature has appropriated
approximately $10 million per year in state monies to the Trust, the same
amount as for fiscal year 2008.
° The Regents High Honors Endorsement Tuition Scholarship provides
Arizona high school students a tuition scholarship to any of the State’s
universities for outstanding academic achievement, demonstrated
through Arizona Instrument to Measure Standards (AIMS) test scores
and academic performance. However, in September 2010, the Board
revised the criteria and award amount effective for students entering the
universities in fall 2013. Specifically, high school students graduating in
2013 and beyond must submit additional test scores from either the ACT
or SAT1 tests.1 In addition, students will receive a scholarship amount
equivalent to only 25 percent of in-state tuition. Students who graduate
high school through 2012 continue to be eligible for a full scholarship
under the current criteria based on competency courses, grade point
average, and AIMS test scores.
According to a board document, in fiscal year 2010, more than 109,000
students received about $1.5 billion in financial aid.2,3
In addition, the Board’s financial aid set-aside program requires that a
formula-determined portion of tuition revenue be used for financial aid. In
academic year 2010-2011, the program set aside a total of approximately
1 Students must score at least a 28 on the ACT test, or a 1300 on the SAT1, which includes critical reading and math.
2 Student Financial Aid Report FY 2010 and Student Financial Aid Plans FY2011 and FY2012 appended to the Academic
Affairs Committee meeting minutes dated December 8, 2010.
3 This number includes undergraduate, graduate, and professional students.
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State of Arizona
$73.1 million at ASU, $18.2 million at NAU, and $32.4 million at UA for
financial aid. Some other states, including Utah and Texas, have implemented
tuition-supported financial aid programs as well. (See Report No. 11-11,
Question 4, for additional information on financial aid.)
• University programs also directly impact Arizona communities—The
Arizona Cooperative Extension program provided through UA is a state-wide
network of faculty and staff that provides educational programs for all
Arizonans in the fields of agriculture, family and health sciences; and
community, economic, and 4-H youth development. For example, the
Financial Management Program within the Extension program helps
develop economic opportunities and improve quality of life for Arizonans by
providing citizens with mechanisms to improve spending habits and
manage and reduce debt.
4. The extent to which rules adopted by the Board are consistent with the
legislative mandate.
A.R.S. §41-1005(D) exempts the Board from review of its rules by the Governor’s
Regulatory Review Council, but statute requires the Board to make rules or
policies, which it has in its Board Policy Manual. General Counsel for the Auditor
General has reviewed the Board Policy Manual and believes the Board’s rules
and policies are generally consistent with legislative requirements.
5. The extent to which the Board has encouraged input from the public before
adopting its rules and the extent to which it has informed the public as to
its actions and their expected impact on the public.
The Board allows for public input prior to promulgating new rules or changing
existing rules. In accordance with the Board’s Policy Manual, the Board informs
the public of a new rule or rule change through its board meeting agendas. A
proposed rule is first presented at one meeting and no action is taken on the
rule until the following meeting. Between the two meetings, the public has an
opportunity to provide input. The public can provide written input on any
proposed rule within 20 days after the meeting in which the proposed rule was
presented. The policy also allows the Board to authorize a separate proceeding
for the purpose of obtaining oral comment on the proposed rule.
In addition, as required by A.R.S. §15-1626(A)(6), the Board conducts public
hearings to allow students and the public to address proposed increases in
tuition and fees. Specifically, auditors observed the Board’s March 28, 2011,
meeting where it heard testimony and public comment regarding changes to
tuition rates proposed by the universities. This meeting was broadcast via video
conferencing to each university and over the Internet, enabling the public to
attend the meeting at one of the university sites or view the proceedings online.
As a result, the public was able to voice their opinions about proposed changes
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Office of the Auditor General
in tuition and fees. (See Auditor General Report No. 11-11, Question 2, for
additional information on tuition setting.)
Further, the Board’s Web site provides information about the Board and board
meetings, access to board rules in the Board Policy Manual, schedules and
agendas for upcoming and past board meetings, and Web streaming access to
board meetings live and for 90 days after the meeting. The Web site also provides
news releases and links to news articles detailing board activities and other
happenings.
Finally, in compliance with Arizona’s open meeting law, the Board posts notices
of public meetings at least 24 hours in advance at the Board’s office and on its
Web site. In addition, as required in board policy, board meetings are held at all
three universities throughout the State, with at least one regular board meeting
held at each university during the fiscal year.
6. The extent to which the Board has been able to investigate and resolve
complaints that are within its jurisdiction.
The Board is not a regulatory board, but it receives some complaints by phone,
mail, and e-mail, as well as comments made during the call to the public portion
of its board meetings. According to board staff, complaints are forwarded to the
staff person most qualified to address the complaint. Some complaints received
by the Board are forwarded directly to the most appropriate personnel at one of
the three universities. For example, the Board has forwarded complaints to the
universities about tuition guarantees and freshman student living arrangements.
The Board has also developed a complaint-tracking database that it has used
since March 1, 2011, which replaced a paper-based system it previously used to
log and track its complaints. As of June 9, 2011, there were 22 complaints logged
into the database. However, not all complaints received by the Board were
recorded in the database, and staff did not maintain a record of each complaint.
Board staff reported that they are continuing to revise the database to best meet
their needs, and during the course of this audit, the Board developed written
protocols to document complaints received and their resolutions.
7. The extent to which the Attorney General or any other applicable agency of
state government has the authority to prosecute actions under the enabling
legislation.
Although the Board is not a regulatory agency, it retains legal counsel with
expertise in higher education. A.R.S. §15-1626(A)(12) authorizes the Board to
retain counsel separate from the Attorney General’s Office. However, the Board
may use attorney general representation to defend the university system against
liability claims.
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State of Arizona
8. The extent to which the Board has addressed deficiencies in its enabling
statutes that prevent it from fulfilling its statutory mandate.
Although the Board’s enabling statutes appear comprehensive, the Board has
initiated and/or supported legislation to improve its ability to meet its goals and
objectives. For example:
• In 2003, the Legislature added A.R.S. §15-1670 to assist the universities in
expanding their research infrastructure. Specifically, the law states that the
Legislature intends to appropriate $34.6 million in State General Fund
monies annually from fiscal year 2008 through fiscal year 2031 to pay for
research infrastructure projects at the three universities. These projects are
financed through lease-purchase agreements entered into before July 1,
2006. A June 2008 Office of the Auditor General report on the universities’
capital project financing reported on 13 research infrastructure projects,
including a Medical Research Building at UA, an Applied Research and
Development Facility at NAU, and a Biodesign Institute Building at ASU
(see Auditor General Report No. 08-03). According to board management,
all of the projects have been completed as of April 2009. For fiscal years
2008 through 2012, the Legislature appropriated the amounts identified in
statute for this purpose.
• In 2008, the Legislature added A.R.S. §15-1682.03 to establish the
University Capital Improvement Lease-to-Own and Bond Fund, allowing
the Board to issue bonds totaling up to $1 billion, which will be repaid from
revenues from the Arizona State Lottery. The state university system will
also contribute at least 20 percent to the annual payments of the lease-to-own
and bond agreements. The purpose of the Fund is to assist the
universities with building projects including construction of the Phoenix
Biomedical Campus. However, in 2009, the statute was amended, reducing
the total amount of state lottery revenues made available to the Board for
the remaining bond agreements to $800 million beginning in fiscal year
2012. According to board management, the universities have already
completed some building projects with these funds.
9. The extent to which changes are necessary in the laws of the Board to
adequately comply with the factors in the sunset law.
This audit did not identify any needed changes to board statutes.
10. The extent to which the termination of the Board would significantly affect
the public’s health, safety, or welfare.
Because the Arizona Constitution established the Board, it cannot be terminated
through the sunset process. A majority vote of the people would be required to
amend the Constitution to terminate the Board. However, if the Board were
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Office of the Auditor General
terminated, there would be no governing body to set policy and oversee the
programmatic and fiscal areas of the Arizona university system. For example,
there would be no consistent tuition-setting process for the universities. The
tuition-setting process is governed by the Board, and the three universities
develop and present tuition proposals to the Board for its review and approval.
The Board’s process also requires each university to consult with students before
requesting any tuition or fee increase. In addition, the Board strongly believes that
having no state-wide perspective would encourage redundancy and duplication
of programs, and result in higher costs to provide the same level of education.
11. The extent to which the level of regulation exercised by the Board compares
to other states and is appropriate and whether less or more stringent levels
of regulation would be appropriate.
This factor does not apply because the Board is not a regulatory agency.
12. The extent to which the Board has used private contractors in the
performance of its duties as compared to other states and how more
effective use of private contractors could be accomplished.
The Board uses private contractors to provide specialized service and expertise
in several areas. For example, the Board has used search firms to assist it in hiring
the board president and it plans to use a search firm to help fill the vacant UA
president position. According to the Board, it also uses private contractors to
provide an independent perspective or advice on business or legal matters, and
to supplement expertise available from the Board or universities. For example, the
Board contracted with a consulting group to conduct a performance assessment
of its roles, responsibilities, operations, structure, and overall effectiveness. The
consultant issued its report in June 2007. In fiscal year 2011, the Board contracted
with a nationally recognized authority on critical issues in higher education, who
met with the Board regarding its enterprise plan for the university system and
approaches for managing costs for the universities and their students.
Auditors contacted three public university governing boards and found that these
boards contract for some similar services as the Board.1 For example, all boards
reported contracting with a search firm to assist in hiring university presidents, as
well as contracting for specialized legal counsel that could not be fulfilled by
in-house counsel or their respective attorney generals’ offices. However, all three
other state boards reported some different contracting practices from the Board.
For example, none of the contacted states contract for a news-clipping service.
However, the Board contracts for this service, at a cost of $500 per month, which
provides information to the Board on all Arizona university news available in the
1 Auditors contacted officials at the board of regents for higher education systems in Colorado, Iowa, and Wisconsin to
obtain information about their contracting practices. Colorado and Wisconsin were identified by the Board as peer
systems, and auditors identified Iowa as having a governing board similar to Arizona’s.
media. None of the three boards reported contracting for board functions, such
as tuition setting or financial aid planning.
This audit did not identify any additional opportunities for the Board to contract
for services.
page 16
State of Arizona
Office of the Auditor General
The Board’s performance was analyzed in accordance with the statutory
sunset factors. Auditors interviewed board management and staff; and
reviewed prior Auditor General audit reports including a report on the Board’s
tuition-setting process (Report No. 11-11), a board procedural review letter
(2005), and internal control and compliance reports for the universities (2010);
the Fiscal Years 2010-2013 Master List of State Government Programs; the
Arizona Constitution; applicable board statutes; the Board’s Web site and
policy manual; and other board-provided documents.
To develop budget information, auditors compiled and analyzed fiscal year
2009 through 2011 financial information received from the Board. To determine
the reasonableness of this information, auditors performed limited analysis by
comparing the board-provided financial information to the Arizona Financial
Information System (AFIS) Accounting Event Transaction File for fiscal years
2009 through 2010, and the AFIS Management Information System Status of
General Ledger—Trial Balance screen for fiscal years 2009 through 2010.
To gather information for the Sunset Factors, auditors observed five board
meetings for December 2010, February through April 2011, and June 2011, as
well as executive sessions, and some committee meetings including audit,
capital and project finance, and governance committees; and reviewed
meeting minutes, agendas, and documents provided for board meetings from
September 2010 through June 2011. Auditors also reviewed policies containing
rules for board operations, board documents including strategic plans created
from 2001 through 2010, a 2007 board-contracted review by a consulting firm,
a list of board contracts, and documents related to tuition setting and financial
aid.1 In addition, auditors reviewed the Board’s complaint-handling process,
including its database for logging complaints plus some filed complaints; the
state universities’ Web sites to document online degree programs and
university outreach efforts; and an Education Commission of the States
report.2 Finally, auditors also contacted the boards of regents for higher
education systems in the states of Colorado, Wisconsin, and Iowa to obtain
information about their contracting practices.3
1 Pappas Consulting Group, Inc. (2007). Performance assessment of the Arizona Board of Regents. Unpublished
manuscript.
2 McGuinness, A. (2003). Models of postsecondary education coordination and governance in the states. Denver,
CO: Education Commission of the States.
3 Auditors contacted officials at the board of regents for higher education systems in the states of Colorado,
Iowa, and Wisconsin. Colorado and Wisconsin were identified by the board as peer systems, and auditors
identified Iowa as having a governing board similar to Arizona’s.
Methodology
This appendix provides
information on the methods
auditors used to meet the
audit objectives.
This performance audit was
conducted in accordance
with generally accepted
government auditing
standards. Those
standards require that we
plan and perform the audit
to obtain sufficient
appropriate evidence to
provide reasonable basis
for our findings and
conclusions based on our
audit objectives. We
believe that the evidence
obtained provides a
reasonable basis for our
findings and conclusions
based on our audit
objectives.
The Auditor General and
staff express appreciation
to the members of the
Arizona Board of Regents
(Board) and its President
and staff for their
cooperation and assistance
throughout the audit.
APPENDIX A
page a-i
Performance Audit Division reports issued within the last 24 months
Future Performance Audit Division reports
Department of Fire, Building and Life Safety
11-01 Department of Public Safety—
Followup on Specific
Recommendations from
Previous Audits and Sunset
Factors
11-02 Arizona State Board of Nursing
11-03 Arizona Department of Veterans’
Services—Fiduciary Program
11-04 Arizona Medical Board
11-05 Pinal County Transportation
Excise Tax
11-06 Arizona Department of Veterans’
Services—Veteran Home
11-07 Department of Corrections—
Oversight of Security Operations
11-08 Department of Corrections—
Sunset Factors
11-09 Arizona Department of Veterans’
Services—Veterans’ Donations
and Military Family Relief Funds
11-10 Arizona Department of Veterans’
Services and Arizona Veterans’
Service Advisory Commission—
Sunset Factors
11-11 Arizona Board of Regents—
Tuition Setting for Arizona
Universities
09-09 Arizona Department of Juvenile
Corrections—Suicide Prevention
and Violence and Abuse
Reduction Efforts
09-10 Arizona Department of Juvenile
Corrections—Sunset Factors
09-11 Department of Health Services—
Sunset Factors
10-01 Office of Pest Management—
Restructuring
10-02 Department of Public Safety—
Photo Enforcement Program
10-03 Arizona State Lottery
Commission and Arizona State
Lottery
10-04 Department of Agriculture—
Food Safety and Quality
Assurance Inspection Programs
10-05 Arizona Department of Housing
10-06 Board of Chiropractic Examiners
10-07 Arizona Department of
Agriculture—Sunset Factors
10-08 Department of Corrections—
Prison Population Growth
10-L1 Office of Pest Management—
Regulation
10-09 Arizona Sports and Tourism
Authority