THE THunDERBIRD
THE
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Focus on the Middle East
A look at communication across the
cultural barrier
News
Items of interest on campus and in the
news
Essay
An assessment of Arab investment patterns
Recipes
Highlighting Middle Eastern cuisine;
excerpted from the 1978 Thunderbird
Wives' International Cookbook
Special Report
Concern over the Arab Boycott
Update
Class notes on T -Birds around the world
Contacts
Resource Person/Alumni Association
roster
T -Bird Perspective
An alumni comments on Thunderbird
involvement in the human resources
THUnDERBIRD
is the quarterly alumni publication of American
Graduate School of International Management.
Editor:
Photographer:
Staff:
Design:
Dawn Wardle-Corley
Kevin Haug '79
Donna Cleland
KeUyHodge
Pat Kenny
Cover: The streets of Al-Hofu f, Saudi Arabia.
This issue of the Thunderbird
Magazine is emphasizing the Middle
East. As most of you know, this region
is of great interest to me because I spent
several years in Iran, Lebanon and
Saudi Arabia. Being connected with
the University of Tehran, the American
University of Beirut and the King
Abdul Aziz University in Saudi Arabia
gave me a unique opportunity to get to
know young people, business executives
and government officials. My
experience gave me a lasting admiration
and respect for these people.
Americans and Europeans tend to
under-rate and discount the place in
history and science rightfully held by
the Persians and the Arabs.
If peace can be obtained between the
Israelis and the Arabs, I foresee a bright
future for the region. The Arabs have
manpower, markets and natural
resources while the Israelis have
advanced technology and high motivation.
If they can work together, a
formidable economy can develop.
We at the American Graduate School
of International Management are
anticipating a resurgence of this vital
region by offering the Arabic language
and a series of courses on the Middle
East in the International Studies
Department. Also, as a dramatic example
of our sincere interest, we have
signed a contract with the American
University of Cairo to provide a
program for our students in Cairo. We
currently have two students and one
professor there in our first semester of
cooperation.
Further evidence of our growing
interest is that we have had a visiting
professor from the University of
Jordan for the past three years and last
year we had the Dean of Faculty of
Arts at King Abdul Aziz University as
a visiting scholar for most of the year.
W~ y,C'
William Voris
President
Focus on the Middle East
Beyond the spoken word
by Dawn Wardle-Corley
(Editor's note: The following article is
based on interviews with Thunderbird
Campus students and a recent graduate.
The fictionalized prelude is intended to
more realistically depict a typical business
transaction in this arid and intriguing part
of the world,)
In a cool Mecca hotel room, Bob
Allen sat on his bed, hand drooping
over the night stand telephone. Feeling
compelled to call the man, Bob tapped
his fingers in nervous frustration.
When the phone finally rang nearly
ten minutes later, it was all he could do
to keep from picking it up right away.
As Bob listened, both angry and
relieved, a man suggested that he
"come down to the office. We'll have a
talk." Bob glanced at his watch,
disturbed over the time it registered -
nearly four o'clock p.m., over a week
since he had arrived in Mecca.
On his way to the office, Bob began
to relax and anticipate success. He
knew air conditioning units were in
tremendous demand in the Middle
East and his prices were competitive.
In a tenth story office suite, an Arab
man greeted Bob with a cordial handshake
and asked him to sit down. As
the two men exchanged greetings, a
walid, an Arab servant boy, entered the
room with two tiny cups and a small
pot balanced on a tray. Bob joined the
man in ceremoniously consuming a
cardamom-spiced coffee. Three cups
later, the walid entered the room again,
carrying another tray containing a
pitcher filled with a sweet, minty tea.
Though he cared neither for the tea or
2
the coffee, Bob drank both, not wishing
to offend his Arab counterpart.
Leaning close to Bob, the Arab man
spoke quietly, asking Bob about his
family, friends, loyalties, hobbies,
everything but business. Hours later,
the meeting ended, and contract
possibilities had not been discussed.
Weeks and several similarily casual
meetings later, a deal was settled.
Bob had sold 10,000 air conditioning
units to the Arab man, and at the same
time had earned his trust and friendship.
As Bob boarded the plane to
return to the States, he felt confident
and pleased that he'd been able to stifle
his impatience. He knew that he'd do
business in the M.. id.d. le East again. ...
Cross cultural communication has
never been easy. Though Westerners
have historic success in business
dealings in the Middle East, some
misunderstandings have occurred, and
like many things, there is always room
for improvement. The Thunderbirds
we spoke to agreed tha t better business
communication is gained through
cultural awareness.
"It is very important to have a
handle on the local customs and social
problems," recalled John Baroni, a
second semester student at the
Thunderbird Campus who spent three
years in Saudi Arabia as a contract administrator
with Pepper Construction
Company. Baroni stresses education as
a prelude to doing business in the
Middle East.
a slow social
process ...
Before indulging in negotiations,
Arabs typically find it essential to develop
personal relationships. Baroni
confirmed that doing business with the
Arabs "is a slow social process. You go
through a whole ritual of things. Once
you have their confidence and you
become friends, then any business deal
is just a natural result of that." Initial
conversations with Arabs will likely
include questions about families,
friendships, loyalties and interests.
These meetings are designed to determine
whether foreign businessmen are
"solid citizens," worthy of Arab trust.
Baroni added, "If you're trustworthy,
you'll have an ongoing enterprise
there." Arabs trust patience also, and
Baroni recommended that those doing
business in the Middle East exercise
patience, as negotiations often take
weeks, even months to complete.
As friendships develop, so do
business relationships. "Arabs look to
the tying of a relationship with a
person, rather than the materialistic
options. They want to make the
relationship the long objective. The
personal relationship itself is what's
most important in Middle East business
dealings," according to Ahmad
Hussein, '79. Hussein, a native of
Egypt who came to the United States
nine years ago, stressed personal ties
before procedures and said once
friendships are established with
foreign businessmen, a loyalty, much
like that of the family is secured.
Loyalties such as these will guarantee
future business dealings in the Middle
East. Hussein warned against trying to
rush business negotiations.
In establishing personal ties, it is
necessary to understand Arab customs.
At most meetings, a clear, spicy coffee
is served, followed by a sweet tea. As a
contract administrator, John Baroni
remembers attending many such
meetings in the Middle East. Drinking
coffee and tea, Baroni recalled, was a
social prerequisite to doing business.
Coffee and tea drinking is a ritual in
the Middle East and like many rituals,
there are rules of conduct. "You have
to drink at least three cups of coffee. If
you don't drink three of them, you are
being ungrateful. If you drink more
than three cups, you're overdoing it.
That's too much. You know three is the
number and if you drink four, your
Saudi counterparCw-ill drink four also,
The Karnack Temple in the ancient city of
Luxor, Egypt.
Inside the pharaohs tombs, these wall paintings
tell the deceased's life story. The tombs are
located in the Valley of the Kings near Luxor.
The sea town of
Aqaba, Jordan:
The Eastern province of Saudi Arabia near Al-Hofuf.
Aqaba shopkeepers wearing thobs, a traditional
Arab dress.
An old section of Medina, Saudi Arabia.
3
and so on. They stop with the coffee
and they'll bring out the tea in these
cups that look like miniature beer
mugs. It's very sweet and you drink
until he wants to stop," Baroni said.
. . . Arabs are
high context . . .
Though friendships and customs are
significant, it is equally important to be
in touch with other patterns of interaction.
A basic difference between
Western and Middle Eastern cultures is
what Ahmad Hussein calls "context."
Context is the use of non-verbal
communication techniques, namely,
hand movement, touching and
personal distance. "Americans are
from a low context culture where
Arabs are high context," according to
Hussein. He says Arabs are more likely
to gesticulate as they speak. An Arab
tendency is to sit and stand in close
proximity when talking, and men
often greet each other with a hearty
embrace. Hussein also indicated that
many hidden messages lie behind Arab
words and body movements.
Offering pointers to Westerners so
that they might better their business
communication in the Middle East,
Mohsen Adeeb, a third semester
student at the Thunderbird Campus
who is an Egyptian Palestinian, agreed
that Arab culture is high context.
Adeeb emphasized the awareness of
non-verbal messages, intentional or
not, and how they are perceived. For
example, he said, "The Americans
cross their legs or put them on the
table. That's a bad habit, considering
the Arab countries. To the other person
that's considered a very big insult. He
may be asked to leave." Crossing legs
or putting them on the table shows the
bottom of the feet or shoes, a message
transmitted among Arabs to show a
lack of respect. Although a traditional
greeting between Arab men is an
embrace, Adeeb felt it would be
unacceptable for a Westerner to greet
an Arab in this manner, unless they
had already become friends.
Eye contact is necessary in
establishing a rapport with Arabs,
according to Ahmad Hussein. He said
if the eyes "are not in contact, it is
interpreted as if the American is not
telling the truth or he is escaping from
something. We believe the eye is the
opening for the soul." Eye contact is
utilized to determine sincerity and
4
frequent glancing away is regarded
with skepticism. Hussein went on to
say, "I don't feel comfortable with
someone who is wearing sunglasses."
Being a high context culture, many
Arabs are inclined towards gesticulation.
Likewise, Hussein said, "The
Arabs in general, they move their
hands a lot. If you tie their hands, they
don't speak." But unlike many Americans,
the tapping of the fingers or
glancing at a wristwatch does not
indicate boredom. Hussein recalled
one movement of the hands in
particular as a show of fierce dislike.
He warned against outwardly displaying
the palms as a gesture and
added that "most people who failed in
the Middle East failed because of nonverbal
communication."
. . . religion is
the key ...
Mohsen Adeeb and John Baroni
agreed that caution should be exercised
regarding the Arab religion of Islam.
"It's important for Americans to
realize religion is the key thing over
there. Their entire society, business,
government, everything is dictated by
their religion," Baroni said, "try not to
bring up their religion. Respect their
religion. They stop everything five
times a day to pray." Because the
church and state are not separated in
the Middle East, most customs and
laws are dictated by Islamic code.
Accordingly, alcohol is outlawed in
Arab countries, as is public closeness
between men and women.
It is advised that representatives
doing business in the Middle East have
the authority to make decisions while
they're there. "If you say 'I'll talk to my
boss,' the conversation ends. You've
lost face. It's because, if you are here to
represent the company, then you are
the one to make the decision," Hussein
emphasized, "Do not mention your
boss in the conversation. They expect
that you are the one to make the
decision."
For hundreds of years, the West and
the Middle East have transcended
cultural dissimilarities and because of
cultural awareness, the two peoples
have found mutual satisfaction in their
relationship. If our eyes continue to
see into the soul of Arab culture, we
will find loyalty, friendship and the
continuing of business success in the
Middle East.
The dhow has been used for centuries to
transport anything from gold to automobiles.
Encircled by the craggy mountains below the
Dead Sea are the ruins of Petra, Jordan.
A view from above the town of Jerash, Jordan.
The buildings date back to the first and second
centuries A.D.
A marketplace in Dubayy, United Arab
Emirates.
An Iranian woman weaving a wool and silk
rug.
Diving for pearls from a dhow in the waters of the Gulf.
5
T -Bird study in Egypt
offered
Students enrolled at American
Graduate School of International
Management (AGSIM) may live and
study in Egypt, while earning unit
credit, under a new program initiated
this Fall.
The program provides Thunderbirds
with a chance to attend the American
University in Cairo (AUC), Egypt,
while transferring credit back to the
school. Up to twelve semester hours of
AUC graduate-level study in relevant
business and social science courses
may be transferred toward the
American Graduate School MIM
degree.
Dr. Sabry El-Shabrawy, a Thunderbird
Campus faculty member, will
instruct an independent study course
at AUC for three hours of additional
credit. The course is offered at no extra
cost.
All courses taught through the AUC
program are instructed in English and
no knowledge of Arabic is necessary to
enroll in the program. Dr. Shabrawy
plans to be available during the semester
to provide academic counseling. He
also is available for information
regarding the customs of Egypt, travel,
restaurants and other subjects of
interest.
Students registered in the program
will remain on AGSIM's rosters as
continuing students. Marshall Geer III,
dean of faculty at the Thunderbird
Campus said he hopes at least 20
students will enroll in the program.
The program will be offered again
during the Spring semester.
Courses offered through the AUC
program emphasize the international
6
aspects of management, economics and
politics. The transfer program is one of
five offered through the Thunderbird
Campus. Others are a dual program
agreement with Southern Methodist
University in Dallas and cooperative
arrangements with the University of
Arizona and Drury College in
Springfield, Missouri. Overseas study
programs include agreements with the
Institute for International Studies and
Training in Japan, the Autonomous
University in Guadalajara and the
Oxford Centre in England.
The cost of tuition and insurance for
a semester in Cairo is $1,770. Living
expenses in Egypt are comparatively
low. Students who wish to register in
the AUC program must meet AGSIM's
admissions and academic requirements.
Blimes resigns
Michael E. Blimes, director of alumni
relations since April L 1978 has resigned
to accept a position with the
University of Minnesota Foundation.
Blimes will serve as director of major
gift clubs for the foundation.
Having been an asset to the Thunderbird
Alumni program, Blimes
presence here will be missed.
The office is currently seeking a
director. Please bear with us in this
transition period.
Alumni affect contributions
Thunderbirds have often directly
affected the contribution activities of
corporations. In particular, American
Graduate School of International
Management (AGSIM) recently
received a letter which stated, II As a
matter of information, I would like also
to confirm that Thunderbird is not
only a place where we still actively
recruit, but from which we obtain
many of our best people. . . our check
in the amount of $5,000 is enclosed. II
The IIFun One"
weekend planned
The 5th Annual Balloon Race
activities to be held Nov. 9, 10 and 11,
will feature international food, a race
consisting of about 60 balloons and an
arts and crafts show.
Kicking off the weekend's events
will be an auction held at 6 p.m. the eve
of the Balloon Race, in the campus
hangar.
The Balloon Race committee is
asking Thunderbird alumni to donate
appealing pieces of jewelry, hand
work, clothing and decorative pieces.
Auction winners announced during
the evening will take their items home
that night. Money raised by the
auction goes to the Thunderbird
scholarship fund.
An International Dinner, sponsored
by the Friends of Thunderbird is
scheduled to begin following the
auction at 7:30 p.m. Tickets for the
dinner and no host bar are $25 each.
The morning following the International
Dinner, a Continental
Pancake Breakfast will be held in
conjunction with the Glendale Lions
Club. The breakfast begins at 6 a.m.
Thunderbird students will operate
international food booths throughout
the weekend and an arts and crafts
sale, sponsored by Art Reach '79, will
be displayed around the library area.
The Balloon Race has been designated
the "Fun One" by the race
committee. This spectacular event
begins at 8 a.m. on both Saturday and
Sunday. The winner will be presented
with a trophy by Arizona Governor
Bruce Babbitt. On display at the
Thunderbird Campus administration
building, the trophy will be inscribed
with the names of each year's Balloon
Race winner. The trophy was donated
by the Alumni Association of Thunderbird.
Last year, 18,000 people attended the
Balloon Race. That number is expected
to reach 25,000 this year.
The "Fun One" is being sponsored
by the Friends of Thunderbird and the
Glendale Chamber of Commerce.
Some alumni may already have been
contacted regarding the race. For
further information, please call us at
the Alumni Office (602) 978-7135.
Arabs find new investment sources
by Dawn Wardle-Corley
As Arab countries tighten their hold
on OPEC oil, they are wallowing in
increasing flows of petrodollars and
are finding new sources for
investment. Because of a shortage of
domestic ventures, Arabs are currently
seeking places to invest abroad.
The decline of the dollar has resulted
in a flow of direct investment in the
United States and rising investments in
Western Europe. Even though the
bulk of Arab cash goes primarily to
development projects at home, daily
imports and interest on foreign loans,
the steady outflow of money is approaching
$45 billion in the year 1979
through 1980, according to news
sources. By comparison, since 1973, all
OPEC countries have invested a total
of $175 billion.
Prime real estate acquisitions, such
as shopping centers, apartment houses,
tourist areas, land, banks and financial
firms are where Arab money commonly
settles. In particular, Arabs recently
invested in such U.S. enterprises as a
cattle ranch in Arizona, an office
building in Washington, D.C., a bank
in California, a shopping center in
Massachusetts, a hotel in Nevada, a
stock-brokerage firm in New York, a
trucking line in Delaware, an airline in
Illinois, land in Florida and a construction
company in Texas. Arabs also
purchased the Baltimore Hilton Hotel
last Spring. Apart from real estate
investments abroad, Arab money has
been traced to large gold stockpiles.
The two wealthiest OPEC states are
Saudi Arabia and Kuwait. Yet, while
Saudi money flows more and more
outside of the country, Kuwait is an
exception to the new investment
trends. Kuwait is actively promoting
local industry. Like other OPEC states,
the future national policy of Kuwait
appears to be the reducing of exports of
crude oil. However, the country expects
to dramatically increase exports
of finished products.
Probably because Kuwait developed
its oil wealth after most Arab countries
were well on their way in oil
exporting, its industrial capacity is still
in the early stages. It is believed that
Kuwait, the smallest of all the Arab
countries, will soon market at the
commercial level such finished
products as fertilizer, animal food
stocks, gasoline, diesel and aviation
fuels. Kuwait has thus far invested
relatively little abroad, while the U.S.
share of exports and investments in
Kuwait remains strong. Western
Europe lags behind Far Eastern
industrial countries as popular traders
with Kuwait.
In comparison to other Middle
Eastern states, Egypt's industrial development
and investment abroad is
far below the average. The country has
a relatively low output of oil and
frequently turns to the West for help.
However, the current boom in Egyptian
tourism has helped to bolster the
economy.
Political upheaval in Iran has drawn
exports and investments down
drastically and until stability in that
country is restored, it is difficult to
determine where investments are
likely to fall.
Arab investments are far reaching by
nature. Though some countries remain
behind recent trends, it does appear
that Western countries will continue to
see Arab financing of their enterprises
well into the future.
7
The culinary concoctions we feature
in this issue are excerpted from the
well-tasted recipes in the Thunderbird
Wives' Club 1978 International Cookbook.
The recipes represent Middle
Eastern cuisine.
The cookbook is available to alumni
for $6.00 plus postage. Our resident
chef assures us that the 262 page publication
is tempting reading. Checks
should be made payable to the Thunderbird
Wives' Club for the amount of
$6.50. They may be sent c/o the
Alumni Relations Office. Aklat
tayebah! J.~~\
8
Homos (Chickpea Dip): Arab
1 cup sesame oil (tahina)
1 cup chickpeas, blended to paste
lemon juice
salt
red pepper
garlic (fresh, powdered or salt)
Combine all above together and
season to taste. Add pepper to desired
hotness. Use cut-up Pita (Syrian)
pocket bread or any flat bread to dip
it up.
Sharba Arbia: Libya
1f.z-l cup olive oil
1 chopped onion
1h tablespoon red pepper
1 tablespoon turmeric
1h teaspoon cinnamon
1 small can or 3-4 tablespoons tomato
paste
1h kilo (about 1 pound) lamb, cut into
1f.z inch cubes
1h cup chickpeas
1f.z cup pasta
salt
pepper
parsley
lemon (optional)
Pour olive oil in pan. Brown onion
till golden yellow. Add meat; brown
on all sides. Add red pepper, turmeric,
salt, pepper, cinnamon, tomato paste,
chickpeas. Mix well. Add water till pan
is about % full adding more later if
necessary or desired. Simmer covered
for about 1% hours. Add pasta and
cook until pasta is done, about 15
minutes. Sprinkle with parsley and
squeeze lemon in sharba.
Moussaka: Egypt
2 eggplants
1 clove garlic
3 medium tomatoes
1 large onion
1 pound cooked lamb
21h ounce mushrooms
3 fluid ounces beef stock
2 fluid ounces tomato puree
pinch saffron
freshly ground salt
freshly ground pepper
1 ounce bread crumbs
2 ounces grated cheese
1 tablespoon lemon peel
clarified butter
Prepare: Skin and slice tomatoes.
Pare skin off eggplants in long thin
strips. Peel one clove garlic and smash.
Finely slice onion. Finely slice mushrooms.
Dice cooked lamb. Finely grate
cheese. Finely slice lemon peel. Mix
lemon peel, cheese, bread crumbs and
remaining two cloves of garlic. Blanch
eggplant skins in boiling water for two
minutes. Cut one eggplant into one
inch cubes. Turn oven to 400 degrees.
To cook, line base and sides of round
two-quart over-proof dish with eggplant
skins, black side against sides of
dish. Overlap skins lengthwise slightly
so that they form a complete casing
and hang over edge. Place clarified
butter in heated frypan. Add onion,
garlic, mushrooms and eggplant cubes.
Season with salt and pepper and allow
to sweat. Place bread crumb mixture
on eggplant skins, add half lamb, half
vegetable mixture and then layer sliced
tomatoes. Now add the rest of the
vegetable mixture, the lamb and some
sliced tomatoes. Fold eggplant skins
over top of casserole to encase mixture
and gently add stock and tomato puree
mixed with saffron. Place in oven for
20 minutes. When cooked pour off
excess juice. Invert onto serving dish,
unmold and serve. Serves six.
Sabzi Salad: Iran
There is an old Persian saying that it
takes four people to prepare a salad: a
generous man to add the oil, a stingy
man to add the vinegar, a wise man to
give it the right touch of salt and
pepper and a fool to mix it well.
1 head romain lettuce
1 cucumber, sliced thin
2 tomatoes, sliced or quartered
1/4 cup green onions, chopped
3 radishes, sliced thin
112 cup parsley, chopped
1/4 cup dill chopped or 1 tablespoon
dill weed
1/4 cup mint leaves or 1 teaspoon dry
mint
White goat's cheese
Rub a large wooden bowl with
garlic. Wash and dry all the above
vegetables. Do not cut lettuce with
knife. Add rest of vegetables and
cheese. Serves five to six.
Salad Dressing: Iran
1/3 cup olive oil
3 tablespoons fresh lemon juice
112 teaspoon salt
¥4 teaspoon black pepper
a dash of garlic salt or 1 clove garlic,
squeezed
112 teaspoon sugar
Mix all the above-mentioned and
shake well.
Baklava: Arab
1 package filo leaves (1 pound)
2 cups finely chopped or ground
walnuts
1 cup finely chopped or ground
blanched almonds
3f4 cups sugar
112 teaspoon cinnamon
¥4 teaspoon nutmeg
1112 cups butter, melted
Syrup: -
3f4 cup sugar
1112 cups honey
2 inch cinnamon stick
4 lemon slices
4 orange slices
Make syrup: In medium saucepan,
combine sugar and % cup water. Bring
to boiling, stirring to dissolve sugar;
add honey, cinnamon stick and lemon
and orange slices. Reduce heat;
simmer, uncovered, ten minutes.
Strain; cool. Should measure 2Y.! cups.
Preheat oven to 325 degrees. Remove
pastry leaves from package. In small
bowl, mix walnuts, almonds, % cup
sugar, the cinnamon and nutmeg.
Place two pastry leaves in a 15Y.! by
lOY.! by 1 inch jelly-roll pan; brush top
leaf with some of the melted butter.
Continue stacking leaves, 14 in all
and buttering every other leaf. (Keep
rest covered with damp towels to
prevent drying.) Sprinkle with third
nut mixture. Add six more leaves,
brushing every other one with butter.
Sprinkle with third of nut mixture.
Layer six more leaves, brushing
every other one with butter. Sprinkle
with the last third of nut mixture.
Stack any remaining pastry leaves on
top, brushing every other one with
remaining melted butter and buttering
top pastry leaf. Trim edges, if
necessary.
With sharp knife, cut through top
layer on long side; make eight diagonal
cuts at 1Y.! inch intervals. Then, starting
at one corner, make nine cuts, on
diagonal at 1Y.! inch intervals, to form
diamonds. (Cut through top layer
only.)
Bake 60 minutes, or until golden and
puffy. Turn off heat. Leave in over 60
minutes; remove. Pour cooled syrup
over hot baklava. Cool in pan - to
absorb syrup - on wire rack. Makes
about 35 pieces.
9
Coping with the Arab Boycott
by Al Ilch
(Editor's note:'American Graduate
School of International Management is
affiliated with the American Management
Association. We feel the following article,
which was forwarded to us from the New
York office of the AMA is in keeping with
this issue's Middle Eastern theme.)
10
Fifty or sixty years ago American
businessmen often finalized business
transactions with little more than a
handshake. Things have changed since
then - especially with regard to
United States business dealings in the
Middle East. American executives in
this area must not only cope with a
radically different culture, but must
also deal with the Foreign Corrupt
Practices Act.
The major aim of the Arab Boycott
is to limit the potential economic
strength of Israel by prohibiting
commercial and financial transactions
with that country. The boycott laws,
based on a 1954 Arab League resolution,
have been embraced by such
countries as Saudi Arabia, Libya, Syria,
United Arab Emirates, Egypt, Jordan,
Iraq, Kuwait, Lebanon, Bahrain and
Qatar. The effect of the boycott is a
blacklisting of non-Israeli companies
or individuals who support Israel.
According to a document prepared
by Baker & McKenzie, a major international
law firm, for an American
Management Associations/International
seminar on the Arab Boycott
last July, a company may be blacklisted
for :
• holding equity of any amount in an
Israeli company.
• granting license or technical assistance
to an Israeli company.
• establishing a general agency for the
Middle East in Israel.
• opening a factory in Israel.
• licensing a trademark in Israel.
• failing to respond to inquiries presented
by an Arab Regional Boycott
Office (each country has its own).
• supporting or contributing to Israeli
relief agencies.
A company may also be blacklisted
for the following involvements with a
blacklisted firm:
• the company has controlling equity
interest in the other company.
• the company licenses its patents or
know-how to the other company or
provides technical assistance.
• the company licenses its trademarks
to the other company.
Depending on Arab economic
requirements, exceptions are made to
the boycott. Exemptions have been
granted to armament manufacturers,
hotels, airlines, etc.
The House of Representatives signed
the Foreign Corrupt Practices Act on
December 7,1977, a day after the
Senate signed the Act. The Act, which
regulates the conduct of American
business in foreign countries, makes it
a criminal offense for any U.S. business
to offer a bribe, or what might be
politely referred to as a "commission,"
to any foreign official for the purpose
of acquiring or retaining business. A
company found to be in violation of
the law could suffer a fine of up to $1
million. An individual convicted of
violating the law may be imprisoned
for up to five years and be fined as
much as $10,000.
The complaint of American businessmen
operating overseas is not that
they wish to commit bribery, but that
they are losing business to foreign .
competitors, whose governments lay
down little or no restrictions concerning
payoffs. The August 2 issue of
the Wall Street Journal described
frustrations experienced by the president
of a Pittsburgh-based engineering
and construction firm, the SwindellDressler
company, which was attempting
to do business with Iraq. Among
projects discussed was a $40 million
brick plant.
The firm's president, Harvey Trilli,
recalled that, "All the terms were
agreed to, including pricing, and we
were told the contract would be signed
in a month. Then out of the clear blue
sky, a German firm got the contract."
While it could not be proven that a
pay-off was involved, it is known that
bribery, for the purpose of obtaining
foreign business, is not illegal in West
Germany.
In many countries, it is essential to
pay fees to well-connected local agents,
merely to have a chance at bidding for
a contract. Often the fees are excessive
and, in some instances, have contributed
to a company going bankrupt. One
problem with agents is determining if
they are legitimate. If it turns out they
are not, a company is still criminally
liable under conditions of the Act.
The falsification of corporate records
and accounts, to disguise bribes or
commissions, is also illegal. A separate
provision of the F.C.P. Act is an
amendment of the Securities Exchange
Act of 1934, which requires that
companies keep accurate records of
foreign transactions and maintain
sufficient methods of internal accounting
controls. Other Securities
Exchange Commission regulations
continue to be handed down as a result
of the F.C.P. Act.
Registration Information
Registration Fees
The full fee is payable in advance and
includes the cost of meeting materials.
INDIVIDUAL AMA Non-
FEES Members members"
I-day Meeting $245 $285
REGISTRATION CARD
However, the future of U.S. business
in the Middle East is not without hope.
Robert Gareis and Paul McCarthy,
partners with Baker & McKenzie in
Chicago, report that "Estimates of loss
to U.s. business resulting from these
two pieces of legislation have ranged as
high as $1 billion, which is probably
conservative. Nevertheless, many
American companies have been able to
cope with this problem by entering
into written contracts, by working
with reputable agents that provide for
reasonable compensation and by
instituting other operating procedures
that have enabled them to continue
profitable business in the Middle East,
even in countries like Libya and Iraq
which remain hostile politically to the
U.s."
Special fees for a company team of
three managers attending the same
session of a meeting are:
AMA Non-
TEAM FEES Members members"
I-day Meeting $210 $245
(per person)
"N onmembers: Difference between
member and nonmember registration
fee can be applied to AMA membership.
Check box on card for full
information.
REGISTRAR AMA/lnternational, 135 West 50th St., New York, N.Y. 10020
Tel: 246-0800
Both Mr. Gareis and Mr. McCarthy
will elaborate on how to cope with
both the boycott and the new laws
and regulations during an AMA/
International briefing scheduled for
November 1 in New York. The
program, entitled, "Update: Foreign
Corrupt Practices Act and the Arab
Boycott," will offer guidelines to
management on how to deal with
these problems.
What to Do When You Must Cancel
Your Registration
Confirmed registrations cancelled less
than one week before the meeting
are subject to a $25 service charge.
Registrants with confirmed applications
who fail to attend are liable for
the entire fee unless they contact
AMA's Registrar prior to the meeting
to cancel.
YES, I want to attend UPDATE: FOREIGN CORRUPT PRACTICES ACT; ARAB BOYCOTT
o November I, 1979/New York Meeting Number 10398TB-15
List team registrants on separate sheet
o This confirms phone registration. Full fee is payable in
advance 0 I am entitled to AMA Member fee
o Please send membership information 0 Bill me
o Bill my company
Name: __________________________________________________________________________ Address: __________________________________________________________________ _
11
CLASS OF '47
Lee C. Haviland is now working for Security
Paci fic National Bank in California.
CLASSOF'55
George N. Weismiller recently fled the war in
Nicaragua. He is now residing in Lesotho, South
Africa and is working for CARE.
CLASSOF'59
Chester Nichols is a national sales manager
for education with Cincom Systems, Inc., in
Cincinnati, Ohio.
CLASSOF'60
Robert Standfast is being transferred to Saudi
Arabia with IBM where he will be a marketing
representative.
CLASSOF'62
Jack S. Beldon Jr. of Akron , Ohio is now a
regional sales manager of Goodyear
International for Europe. E. Wayne Reither has
been promoted to director of international
marketing with Smith & Wesson in Springfield,
Massachusetts. Mr. Reither will be responsible
for operations in the Far East. Near East, Latin
America, Africa, New Zealand and Australia.
CLASSOF'63
Ronald P. Burkard is returning to the U.S. from
Bangladesh. He has spent the last 16 years
abroad. Jay G. Dungan is now a sales director
with English Language Services in Encino,
California. Philip R. Miller is working as safety
director for Occidental Fire & Casualty
Company of North Carolina in Englewood,
Colorado.
CLASSOF'64
Mr. Brice D. Atkinson is no longer an employee
with CARE in Lesotho, South Africa.
Michael A. O'Keefe has just recently moved to
Florida where he is an accounting and business
manager for a 53,000 acre cattle ranch.
CLASSOF'65
Tom McSpadden is director of the Internal
Investment Department with Invermexico. The
stock brokerage firm is located in Mexico City,
Mexico where Tom and his wife Virginia reside.
Jerry Tincher has been appointed manager,
export sales and service for FMC Power
Transmission Group. He resides in Indianapolis,
Indiana with his wife, Sharon and two children.
12
Jerry Tincher '65
CLASSOF'67
John R. Svalander· is manager of sales and
marketing in Europe for BP Chemicals in
Geneva. Switzerland.
CLASSOF'68
William Demmin is now a manager with Bank
of America in St. Croix, U.S. Virgin Islands. John
Harriman was recently transferred to Miami,
Florida where he is general manager of the Edge
Act subsidiary of Bankers Trust Company, New
York. Peter Noble is living in West Germany
where he works for Harnischfeger.
CLASSOF'69
Kurn Kruger is returning to the U.S. after living
six years abroad. Gerard Mordret has been
promoted to a branch manager of Firestone
Interamerica in Haiti. E. Allan Paloutzian has
been promoted to vice president and selection
head of the Europe. Middle East and Africa
Division of Bank of America, New York.
CLASSOF'71
John C. Bechen has been appointed regional
director of underwriting, group insurance
operations with Connecticut General Life
Insurance Company in Hartford, Connecticut.
CLASSOF'72
James F. Caughman has been promoted to
international sales manager for Western Europe
and the Middle East, based in London for Baker
Furniture Company. Mark Pittman, executive
producer at Clear Concepts Productions, Inc., is
working out of Denver and Houston and commuting
to Mexico on their Mexicana Airlines
account.
CLASSOF'73
Rodolfo Alvarez Baca was recently appointed
president of FINAVI in Honduras. FINAVI is a
national corporation which finances housing for
lower and middle income groups. Ernest
Escobedo has accepted a position with Acco
Industries, Inc., as manager for Latin America,
based in Miami. Louis A. Frey is now working
as export manager with Gilbarco, Inc., a
subsidiary of Exxon, in Greensboro, North
Carolina.
John C. Bechen '71 Ronald Pair '74
CLASSOF'74
John Bachlott was recently promoted to
international officer in the International Banking
Division of First Hawaiian Bank. John Colon
has joined Ashwill-Burke & Company as a rental
sales representative in the firm's Oakland office.
Bruce Marks has been transferred to England
with Teledyne Monarch Rubber where he will be
sales manager of international operations. Keith
A. Mishne is working as international sales
administrator with Preformed Line Products,
based in Cleveland, Ohio. Ronald Pair has been
promoted to an assistant vice president in the
International Division of the Bank of New York.
Ashfaq A. Quettawala has moved to Karachi,
Pakistan where he is a financial consultant for
Investment Advisory Centre of Pakistan.
Maribeth Rahe has been promoted to assistant
vice president in the London Branch of the
Harris Trust and Savings Bank. Jo Richardson
has been promoted to European marketing
coordinator for the Prince Matchabelli Division
of Chesebrough-Ponds Ltd., and is residing in
London, England.
CLASSOF'75
Scotty Dannison is a planning consultant with
Xerox Computer Services in the European
Internal Business Department and is involved in
forward planning for new products for Europe.
James Hartenstein is living in Panama where
he is managing director for Goodyear Panama,
SA Yukio Sakurauchi is working as Nagoya
Commercial District Manager for Mobil Sekiyu
KK in Nagoya, Japan. Xerox Computer has
employed David Salazar as a national account
manager. Brian Snowden recently accepted a
position with Intermedia, Inc., in Miami, Florida,
as marketing director.
CLASSOF'76
Mary Carney is now in Bangladesh with CARE.
Joseph Fullop is working for Prime Computer,
Inc., in Wellesley, Massachusetts where he is
responsible for worldwide distributor and dealer
financing. Michael Wright is working with
Consolidated Rail Corp. in Philadelphia,
Pennsylvania as manager, special products.
CLASSOF'77
Edward Curry is an assistant manager of credit
services with the Chase Manhattan Bank in St.
Croix, U.S. Virgin Islands. William McBride is
general manager of Artefilme SA, Publicidad
Siboney representatives for Ecuador. Knud
Merckoll has accepted a position as senior
account officer with Citibank's Scandinavian
Shipping Group in London. Nolan Metzger has
been appointed to construction machinery
district sales representative for Pennsylvania
and West Virginia with Bucyrus- Erie. Phillip
Nones has accepted a position as market
manager, Divisional Commercial Marketing, with
the Maryland National Bank in Baltimore,
Maryland. Arun Pande and Thomas A.
Peterson have formed Sigma International. Inc.,
in Scottsdale, Arizona. Arun is president and
Tom is executive vice president of their
company, which deals with mini-computers.
Ashok D. Patel has been transferred to the
Windsor, England office of Continental Can
International Corporation as manager of
business development for the Middle East and
Africa. Joyce Popp is working at the College of
St. Catherine in SI. Paul, Minnesota as an
instructor in the Business Administration
Department. Hans Selbt is living in Las Vegas,
Nevada where he works for a stock brokerage
firm.
CLASSOF'78
Yasumlchi Aoki has been promoted to
manager of international services in Asia with
Mister Donut of America, Inc. Mr. Aoki is based in
Japan. Mark Benzel has been appointed a
sales representative for Dynahoe Backhoe!
Loaders with Bucyrus-Erie. Chuck Hoing is
working as a tax and business technician for
General Business Services, Inc .. in Rockville,
Maryland. Steve Horton is employed as a
market development representative with
American President Lines, Ltd. in New York City.
Ronald L. Jones has been transferred to Paris
with EDS World Corp. Tina Ralickl is a financ ial
analyst in the Credit Card Division of Citibank in
New York. Lloyd Reeder has been appointed a
construction machinery district sales represen tative
covering Texas and Oklahoma for
Bucryus-Erie. W. Bryan Smith Jr. is employed
with Owens-Corning Fiberglass in the textile and
industrial sales division based in Florida.
Sandor Szabo recently accepted a position
with American International Underwriters in
Brussels, Belgium. Walter Tysenn is now a
financial analyst with Motorola in Phoenix,
Arizona. Robert Whelan has accepted a
position with Vicks Health Care as product
assistant for Nyquil and is living in scenic
Rowayton, Connecticut.
CLASSOF'79
Mohammad Anwar is with the Jordan Kuwait
Bank in Amman, Jordan. Thomas J. Brennan
has been named as program coordinator of the
Market Development Division of American
Soybean Association. Donna Dibiasio is
employed by the Milwaukee Journal in
Wisconsin as personnel director. Linda Wolter
will be working with Smithkline in Philadelphia in
their training program.
KEYMAN
As director of the European office for the South
Carolina State Development Board, James T.
Lindsay resides in Columbia, South Carolina.
MARRIAGES
Ira London ('77) and Sandy Sanderson will be
married on October 6, 1979. Jane Macy ('74)
married James L. Pfeffer on September 29, 1979.
BIRTHS
A girl, Kimberly Christine, born to Nancy and
Tom Harvey ('73) on July 31, 1979. Her grandmother,
Julia Harvey, works in the admissions
office on campus. A girl, Charlee Ann, born to the
Paul Miller ('76) family on August 10, 1979. A
boy, Christopher Ron, was born on July 2, to Ron
('77) and Brooke Stebner.
DEATHS
We were recently notified of the death of Lundy
G. Deming ('74).
Colombia
The "Order of San Carlos" award
was given to Fred A. Leisering, , 47,
last August in honor of his outstanding
devotion to the Association for
the Promotion of Asthetic Arts
(ASARTES) in Colombia. ASARTES
works to obtain economic support for
dramatic arts in Colombia. Leisering is
a founding member of the
organization, and being executive
director of the board of directors, his
contribution to ASARTES has been
incomparable.
As an ASARTES member, Leisering
helped secure support of Colombian
cultural expression. One of his greatest
accomplishments for ASARTES was
fostering economic aid for the " Opera
de Colombia."
The award was presented to
Leisering by Mrs. Gloria Zea Uribe, the
director of the Colombian Cultural
Institute.
New England
The Thunderbird Club of New
England will meet for a cocktail party
at the Harvard Club on Commonwealth
Ave., in Boston, Massachusetts
Saturday Oct. 27.
The party is scheduled for 5 to 8 p.m.
and everyone who wishes to attend is
welcome.
For further information, contact
John Wicker (617) 868-6200 (W) or
Eric Bjerke (617) 364-2000 (W).
Spain
Spain Thunderbirds met for a small
reunion in the latter part of July. The
barbecue and swim party was held at
the home of Buck and Bonnie Brown
('71) . Butch and Patty Foust ('70),
Charles Taplin ('71) and Michael and
Roberta Bennis ('66) and friends
attended the gathering.
Another meeting is scheduled for the
Fall. Alumni in the area will be
contacted.
13
Resource Person/
Alumni Association
If you are visiting, job-hunting, moving or new
to their area, the T-Birds marked "RP" will help
you. If you'd like information about alumni
meetings and activities in their area, the T-Birds
marked" AA" will advise you of times and
places. Let me know if you'd like to add your
name to this distinguished list of AGSIM alumni
who are proudly serving their School and other
distinguished alumni world-wide.
ARIZONA
Noble Blackshear (AA)
c/o Arizona Bank
101 North First Avenue
Phoenix. AZ 85003
Tel: (602) 262-2000
Ken Nelson (RP. AA)
6720 North 18th Place
Phoenix. AZ 85016
Tel: (602) 265-2033
Larry O'Brien (RP)
7228 S. 43rd Way
Phoenix. AZ 85040
Barbara Stewart (AA)
4447 West Solano Dove
Glendale. AZ 85301
Tel: (602) 939-9585
CALIFORNIA (Northern)
Bruce Eberly (Pres. AA)
448 Studio Circle, #3
San Mateo. CA 94401
Tel: (415) 981 -6700 (0)
(415) 344-9417 (H)
Roland J. Willits (AA)
4544 Via Madrid
Union City. CA 94587
Tel: (415) 471 -6005
(Fre.~o)
Roland E. Garcia (RP)
4325 West Shaw. #B
Fresno, CA 93711
Tel: (209) 442-B 1 00
CALIFORNIA (Southern)
Jim Dale (AA)
c/o Villa Nova
3131 W. Pacific Coast Hwy.
Newport Beach. CA 92660
Jeff Ruby (AA)
1342 S. Tierra Siesta
Walnut. CA 91789
Tel: (213) 330-0666 (0)
w. Lawrence Schaeffer (RP. AA)
770 W. Imperial Ave .. Apt. 30
EI Segundo. CA 90245
Tel: (213) 322-0935
Michael A. Thieme (RP. AA)
Mltsu B,shi Bank of Calrf.
800 Wilshire Boulevard
Los Angeles. CA 90017
Tel: (213) 621-1211
(Sen Diego)
Craig A. Starkey (RP. AA)
Box 1122
Rancho Sante Fe. CA 92067
Tel: (714) 756-2692
14
COLORADO
S. Robert August (RP)
Director of Marketing
The Ranch
11853 Pecos Street
Denver. CO 80234
Tel: (303) 469-3377
John Cull inan (AA)
c/o Valley Lab
5920 Longbow
Boulder. CO 80301
Tel: (303) 530-2300
Linton Kingsbury (RP)
Kingsbury & Associates
300 Garden of the Gods Road
Suite 208
Colorado Springs. CO 80907
Tel: (303) 599-9696
FLORIDA
Mark Faller (RP)
534 Orange Drive, #27
Altamonte Springs, FL 32701
Tel: (305) 331-0929 (H)
Bruce Harris (RP)
2514 South Fairway Dove
Melbourne. FL 32901
Tel: (305) 727-4000 (0)
Robert Michaud (RP)
2204 Colonial Drive
Melbourne Beach. FL 32901
GEORGIA
Annalee Hixson (RP)
390 9th Street
Atlanta. GA 30308
Arthur Lucas (RP. AA)
Lucas ASSOCiates. Inc.
3379 Peachtree Road N E
Suite 350
Atlanta, GA 30326
Tel: (404) 266-2772 (0)
Rod Taylor (RP.AA)
A.T. Kearney. Inc.
Management Consultants
223 Perimeter Center Pkwy .• N.E.
Atlanta. GA 30346
Tel: (404) 393-9900 (0)
HAWAII
Harry Fanning (RP. AA)
44-208 Malae Place
Kaneohe. HI 96744
Tel: (808) 254-1 221
ILLINOIS
Bob Johnson (RP)
R.E. Johnson Inti. Assoc.
1795 Taft Avenue
Rolling Meadows. IL 60008
Tel: (312) 358-6464
Paula Messer (RP)
611 Breakers Point
Schaumburg. IL 60294
Randy Miller (AA)
3150 North Sheridan. #13D
Chicago. IL 60657
Tel: (3t2) 327-1153
Judy Purze (RP)
1560 North Sandburg. ApI. 2206
Chicago. IL 60610
Myron (Mike) Schmidt (RP)
Citicorp Leasing
SUite 346
2250 East Devon
Des Plaines. IL 60018
Tel: (312) 296-2070
Jesse Wilson (AA)
c/o Thomas H. Miner & Assoc.
135 S. LaSalle Street
Chicago. IL 60657
Tel: (312) 236-8745
INDIANA
Robin Hess (RP)
242 Monterey Avenue
Terre Haute. IN 47806
Tel: (812) 234-3376
Michael Rlbolla (AA)
3220 East Jackson Blvd.
Elkhart. IN 46514
Tel: (219) 294-2967
LOUISIANA
Keith Cromley (RP. AA)
1217 Royal
New Orleans, LA 70116
Tel: (504) 524-9834
Robert Hesson (RP. AA)
Manager
MISSISSIPPI Marketing Council
International Trade Division
Suite 324. Inl'l. Trade Mart
2 Canal Street
New Orleans. LA 70130
Tel: (504) 524-7114
MARYLAND
KA (Casey) Cummings (RP)
9108 Deviation Road
Baltimore. MD 21236
Bruce Wallace (RP)
Box 155, RFD #1
Hydes, MD 21082
Tel: (301) 592-2811
MASSACHUSETTS
Phillippe Deymes (RP. AA)
Morgan Manor
#50A Starwood Drive
Lenox, MA 01240
Tel: (413) 637-2811
MICHIGAN
Leonard J. Kistner (RP.AA)
Gen. Adm. Manager
Clark International Marketing. SA
Buchanan. MI 49107
Tel: (606) 966-4580 (0)
MINNESOTA
Mary McMunn (RP. AA)
1671 Juliet Avenue. South
St. Paul. MN 55105
MISSOURI
George L. Hiller (RP)
Commerce Bank of Kansas City, NA
Tenth and Walnut Streets
P.O. Box 248
Kansas City. MO 64141
(816) 234-2603
Robert R. Nelson (RP)
4515 Lindell Blvd .. Studio East
SI. Louis. MO 63108
NEW YORK AREA
Robert Ballinger (RP)
Assl. Professor Business Division
Siena College
Loudenville. NY 12211
Tel: (518) 783-2300
Gerald Kangas (RP)
c/o Citibank. NA
IBG Div. 1. Tube 57
399 Park Avenue
New York. NY 10022
Kathleen M. Kidder (RP)
226 E. 70th Street, ApI. 4-E
New York, NY 10021
William Neumann (RP)
169 Charlton Avenue
South Orange. NJ 07079
Peter Nicholson (RP)
15 Jones Street. ApI. I -A
New York, NY 10011
Tel: (212) 675-1056
Carlos Orchard (RP)
NOSAMCO Services. Inc.
60 East 42nd Street
Lincoln Building
New York. NY 10036
Tel: (212) 697-6485
James A. Thompson (RP, AA)
21 Briant Avenue
Morris Plains. NJ 07950
Louise Ure (RP)
250 E. 87th Street. #7 J
New York. NY 10028
Gary L. Woods (AA)
500 E. 77th Street. Apt 1009
New York. NY 10021
(Roche.tar)
R. Wayne Walvoord (RP)
c/o Security Trust Company
International Department
One East Avenue
Rochester. NY 14638
Tel: (716) 262-3100
NORTH CAROLINA
Tom Wong (RP. AA)
c/o The Siosman Corp.
P.O. Box 3019
Asheville, NC 28802
OHIO
John Blaine (RP)
6710 Somerset Drive
Brecksville. OH 44141
Harry Cockrell (RP)
c/o R Idge Tool Co.
400 Clark Street
Elyria. OH 44035
Tel: (216) 323-5581
Roy Daugherty (RP)
c/o Cleveland Pneumatic Co.
3781 E. 77th Street
Cleveland, OH 44105
Tel: (216) 341-1700 (0)
Thomas G. Hackim (RP. AA)
Owens-Illinois
P.O. Box 1035
Toledo. OH 43666
Tel: (419) 247-2938 (0)
(419) 475-0365 (HI
Arif Hafiz (RP, AA)
c/o Ridge Tool Co.
400 Clark Street
Elyria. OH 44035
Tel: (216) 324-3556
Hans Jany (RP, AA)
1967 Richmond Road
Toledo, OH 43607
Tel: (419) 248-6038 (0)
(419) 536-8489 (H)
Allan Welch (RP)
14914 Lake Avenue
Lakewood. OH 44107
Tel: (216) 228-5194
OREGON
Maurce B. McCullough (RP)
3418 S.E. Carlton
Portland. OR 97202
Tel: (503) 281 -9904
PENNSYLVANIA
Emmanuel Nsien (RP)
7805 Buist Avenue
Philadelphia. PA 19153
Tel: (2 15) 492-9338
Donald Stanek (RP)
2862 Washington Street
Easton. PA 18042
Tel: (201) 859-2151 (0)
(2 15) 252-2 131 (H)
TENNESSEE
James D. Robinson. IV (RP. AA)
Ballew. Reinhardt. & Associates. Inc.
5050 Poplar. Suite 1400
Memphis. TN 38157
Tel: (901) 454-0393
Richard E. Ragsdale (RP)
817 Rodney Drive
Nashville, TN 37205
John D. Walker (RP. AA)
State of Tennessee
Inl'l. Marketing Division
1004 Andrew Jackson Bldg.
Nashville, TN 37219
Tel: 1-800-251 -8595
TEXAS (Dallas)
Houston Briggs (RP)
3519 Bremen
Dallas. TX 75206
Tel: (214) 821-5494
Luis Molinar (RP)
c/o Bell Helicopter
1901 Central Drive
Bedford. TX 76021
Tel: (817) 267-8161
Dave Trott (RP, AA)
6073 Village Glen Dove. #4228
Dallas. TX 75206
Tel: (214) 691 -5857 (H)
(214) 386-2388 (01
(Hou.ton)
Earl V. Draglcs (RP)
10162 Haddington
Houston. TX 77043
Tel: (713) 464-9768
Bruce Blankenship (RP)
Box 5246
Lubbock. TX 79417
WASHINGTON
Chuck Hazen. Jr. (RP. AA)
17810 184th N.E.
Woodinville. WA 98072
Tel: (206) 788-3295
Haven Stewart (RP)
4270 Whitman Avenue N.
Seattle, WA 98103
Tom & June (Pearson) Sweetser (RP)
3730 Lake Washington Blvd. S.E.
ApI. #1-D
Bellevue. WA 98006
WASHINGTON, D.C_ AREA
Steven w. DeLateur (RP, AA)
1111 Army-Navy Drive. A-308
Arlington. VA 22202
Tel: (703) 521 -7646 (H)
(202) 566-8842 (0)
John Votta (RP)
-1 Walter Circle
Fredericksburg, VA 22401
Tel: (703) 752-2409
WISCONSIN
Mike Kavanaugh (RP. AA)
5303 N. Santa Monica
Milwaukee. WI53217
Thomas J. Metcalf (RP)
The Gem Boulrque
636 West Washington
Madison. WI 53703
Tel: (608) 251 -9142 (0)
John D. Willyard. II (RP. AA)
312 East Wabash
Waukesha, WI 53186
OTHER COUNTRIES Satjiv Chahil (RP. AA) Axel Mees (RP) KENYA PUERTO RICO
Hampton House # t 708 Fuchsbau 124. Ungererstr 19 Jim Walton (RP. AA) Bob & Gloria Shuman (AA)
322 Eglinton Ave. East 8000 Muchen 40 c/o Koehring Inti. c/o Robert Shuman & Associates
SOUTH WEST AFRICA Toronto. Ontario M4P 1 L6 BMW-AG. West Germany Nairobi. Kenya Box 1393
Bill Vaught (RP) Canada Hato Rey. Puerto RIco
Nord Mining Exploration. LTD. Norman Mcintosh (RP) GREECE KOREA John F. Tomlinson (RP, AA)
P.O. Box 3676 1375 Prince of Wales Drive Denis Gavanas (RP) Jung-Bae Kim (RP) Caribbean Properties Ltd.
Windhoek. South West Africa Lord Mountbatten #1812 Sanavag Assoc. Group Asia Cement Mfg. Co. Ltd. 171 DeParque
Ottawa. Ontario P.O. Box 1622. Syntagma Square 7th Floor Dae Hah Bldg. San Juan 00911 . Puerto Rico
ARGENTINA Canada K2C 3L5 Athens 126. Greece 75. Seosomoon Dong Tel: 725-7365
Robert B. Garrison (RP)
CHILE
Dean Johnson (RP. AA) Chung-Ku, Seoul. Korea
SINGAPORE Corrientes 441 Dragatsaniou 7 Jae Suk Lee (RP. AA)
1317 Buenos Aires Max Krauss (RP) Voula, Athens. Greece c/o Korea Development Bank Kent Densley (RP)
Argentina c/o Triumph Int'!. de Chile Ltd. Tel: 8954323 C.P.O. Box 28 c/o Industrial National Bank
Patricio Seidel (RP) Luis Thayer Ojeda 1250 Seoul. Korea Suite 1007. Shing Kwan House
25 de Mayo. 168 Santiago. Chile GUATEMALA 4 Shenton Way
7 Piso Ethan Book (RP) KUWAIT Singapore 1. Singapore
Capital Federal. Argentina COLOMBIA c/o Bank of America Riad Marei (RP. AA)
Tel: 2219888
Tel: 743-5801 Gabriel E. Cuellar (RP. AA) P.O. Box 2070 c/o Y. Alghanim & Son James W. Echle (RP. AA)
Apartado Aereo 90877 Guatemala City. Guatemala P.O. Box 223 Salsbury International, Inc.
AUSTRALIA Bogota. Colombia Susan l. Rybar Kuwait 187 A Goldhill Shopping Centre
Emory A. Morris (RP) Napolean and Jo Anne (Spatz) P.O. Box 491
Thomson Road
28 Underwood Street DeVargas (RP) Guatemala. Guatemala LESOTHO Singapore 11 . Singapore
Padding ton. N.S.w. Carrera 21 #51-38 Tel: 681602 Mary Carney (RP) William (Bill) Wagner (RP)
2021 Australia Bogota-2-Colombia P.O. Box MS 682 197 B Goldhill Centre
Dave Wallace (RP. AA) Luis I. Mejia-Maya (RP) HONG KONG Maseru. Lesotho Thomson Road
Lot 8. Lane Cove Road Calle 17 #4-68, Apt. 1704 Allen S. Cheng (RP. AA) Singapore 11. Singapore
Ingleside N.S.w. 2101 Bogota. Colombia c/o Meyer Mfg. Co. Ltd. LIBERIA Chin Wah Ying (RP)
Australia 380 Kwun Tong Road Marvin G. Dole (RP) 44-C Eng Neo Avenue
Tel: 02-992-139 COSTA RICA Kung Tong. Kowloon Liberia Tractor & Equipment Co. Singapore 11. Singapore
BAHAMAS Jim Dahlstrom (RP. AA) Hong Kong P.O. Box 299 SPAIN
c/o Super Sercicio 8ill Tak-Ming Ling (RP. AA) Monrovia. Liberia
Suzanne J. Black (RP. AA) Apartado 992 c/o CCAA International LTD. C. Michael Bennis (RP. AA)
Box 82 San Jose. Costa Rica 12th Floor. Kai Tak Commercial Bldg. LIBYA Pena Sirio
Nassau. N.P .• Bahamas Tel: 22-55-44 317 Des Voeux Road. C. Peter A. Holmshaw (RP) Colonia de Mirasierra
James Stanley (RP. AA) Hong Kong c/o Energy Support Engineering Madrid 34. Spain
BAHRAIN Apartado 5181 C. Gregg Wadas (RP. AA) 80x 2063
Gunter H. Kohlke (RP) San Jose, Costa Rica Trade Media Ltd. Tripoli, Libya SWEDEN
AWALCO P.O. Box K-1786 MEXICO
Claus T. Morch (RP)
P.O. Box 741 DOMINICAN REPUBLIC Kowloon Central P.O. Ekeby Skogsv 15
Manama. Bahrain Sherry Dolores Greaves (RP) Hong Kong B.C.C. Victor Alfaro (AA) 18265 Djursholm
Aguascalientes Sweden
BELGIUM CARE - Dominicana INDIA Apartado 1411 7vis- #1 SWITZERLAND Rodney Taylor (RP, AA) Santo Domingo. Dominican Republic Y.G. Dwarkanath (RP. AA) Mexico, 7, D.F. Mexico
Avenue Louise 418 SRI Krishna SPG & WVG Mills Craig Dudley (AA) Bernhard G.F. Edgar (RP. AA)
1050 Brussels. Belgium EGYPT Subramanyapura Rio Rhin #77. Penthouse Oberhasli 3
Tel: (02) 40-11-16 George T. DeBakey (RP) Bangalore 11. India Mexico 5. D.F. Mexico 6005 Lucerne. Switzerland
BOLIVIA 15 Radwan EI Tabib INDONESIA Hector Holland (RP) John R. Svalander (RP ,A.A)
11th Floor 1120 Sierra Paracaima BP Chemicals (Suisse) SA
John P. Kluever (RP) Giza. Egypt Daniel J. Goldsmith (RP. AA) Lomas de Chapultepec 8c. Avenue de Cham pel. Box 291
c/o IBM de Bolivia SA P. T. Prodents Mexico 10. D.F. Mexico CH-1211 Geneva 12
Casilia 1061 ELSALVADOR P.O. Box 41 O/KBY Joe Petryshyn (RP) Switzerland
La Paz. Bolivia John R. Arnold (RP, AA) Jakarta Selatan c/o Firestone el Centenario. SA Tel: (022) 46 77 47
Arnold Enterprises Indonesia Mariano Escobedo No. 195 Telex: 22394 BRAZIL Box 1111 Bo Lower (RP. AA) Mexico 17. D.F. MeXICO
San Salvador. EI Salvador Marine Midland Bank THAILAND
(Rio de Janeiro) P.O. Box 2680/JKT MOROCCO Norm Baum (RP)
Dolph Johnson (RP) ENGLAND Jakarta. Indonesia Ben M'Hamed Amraoui (RP) House of Siam. Ltd.
Rua Barao de Guaratiba 218/303 Ashok D. Patel (RP) 267 Boulevard Mohamed V P.O. Box 2661
Gloria lC-O 1 Manager. Business Development IRAN Casablanca, Morocco Bangkok 5. Thailand
Rio de Janeiro. 20.000 Brazil Middle East and Africa Ed Auble (RP) Philip R. Hanson (RP) Cliff Bevens (RP. AA)
Aloysio Vasconcellos (RP. AA) Continental Can Int'!. Corp. Iran American IntI. Insurance Co. c/o Peace Corps c/o Goodyear In1'l. Corp.
Caixa Postal 64022-lC-07 1-3 Williams Street 8 lohreh St. off Roosevelt Ave. 31 . Rue Moulay Rachid Sirinee Building
Leme-Rio de Janeiro, Brazil Windsor SL4 1 BB Tehran, Iran Rabat. Morocco 518/4 Ploenchit Road
Berkshire. England Tel: 624584 (0) Bangkok. Thailand
(Sao Paulo) Jack Taylor (RP. AA) 241529 (H) NETHERLANDS Tel: 252-6141
Roberto Bumagny (Paula) (RP. AA) Diversey LTD. Nersi Sahba (RP. AA) Alexander l. Barge (RP. AA) Thermchai Phinyawatana (RP)
Rua Monte Alegre Weston Favell Centre Karin Khan land Blvd. c/o I. Nachtegaallaan c/o Chase Manhattan Bank
1352 Apto. 6. Perdizes Northamptonshire NN3-4PD Behjat Abad Apts. 2243 EI Wassenaar G.P.O. Box 525
05014. Sao Paulo. Brazil United Kingdom Block #8. #24-C Netherlands Bangkok. Thailand
Anthony B. DaSilva (RP) Tel: Towcester 50823 Tehran. Iran Tel: 01751 -79332 (H)
c/o Ingersoll-Rand SA Gary T. Wuetig (RP) 010-143777 (0) TUNISIA
Av. Maria Coelho Aguiar International Harvester Overseas CO. ITALY Scott K. Johnson (RP)
215 BI. C. 3. andar Hounslow House Barton l. Hartzell (RP. AA) NETHERLAND ANTILLES 63 Ave. de L'lndependence
Sao Paulo. Brazil 730A London Road Parco Claris 2 Ian D. Campbell (RP. AA) Le Bardo. TuniS. Tunisia
Tel: 545-4422 Hounslow TW3 1 PH Villa No. 31 Blauwduifweg 8
Dennis J. Orio (AA) Middlesex. England Coppola Pinetamare 81030 Curacao. Netherland Antilles VENEZUELA
Rua Itambe 96. Apto. 151 Castel Volturno Gregory Buchaj (RP)
01239 Sao Paulo. Brazil ESP FRANCE CE NORWAY c/o Chrysler de Venezuela
Peter Cover (AA) Italy
Knud Merckoll (RP) Apartado 770
BRITISH WEST INDIES 2 Rue Andre-Pascal Will iam T. Walsh (RP) Colbjorwsewsgy 13 Valencia. Venezuela
George E. Grimmett (RP) 75775 Paris Via Dei Coronari 222 Oslo 2. Norway Bruce & Marsha Crumley (RP. AA)
Global Profits LTD CEDEX 16. France Roma. 00186 Italy Tel: 44-35-81 c/o FMC Int'!.
P.O. Box 1579 Grand Cayman Peter Dombrowski (RP. AA) JAPAN Jan Strange I (RP) Apartado 67205
Cayman Islands 51153. Rue des Belles Feuilles Selje Bruk A/S Caracas. 105. Venezuela
British West Indies 75116 Paris. France Terence M. Esmay (RP) 6740 Selje, Norway Susy Kulcsar (Sagy) (RP. AA)
Tel: 9-2210 (60) Meitsu-Dailey Apartado 50817
GERMANY 1-1 Nishi-Shimbashi PARAGUAY Caracas. 105. Venezuela CANADA Alfred C. Hamburg (RP)
Nimato-ku
John Zavala (RP) Ingrid Podbewchek (AA)
Ray M. Bruyere (RP. AA) Barmerstr 33
Tokyo. 105. Japan
Av. Mcal. Lopez 1532 c/o IBM de Venezuela
c/o Bank of Montreal 400 Dusseldorf 11 . Germany Asuncion. Paraguay Dpto. De Tesoreria. Apto. 388
129 St. James Street W. Manfred "Lo" Locher (RP. AA) Caracas. Venezuela
9th Floor 7900ULM Do PERU
Montreal. Quebec Bessererstr 9 H2Y 1L 6 Hector Cespedes Bravo (RP. AA) 0731. West Germany Constitucion 292
Callao. Lima. Peru
15
A Thunderbird's perspective
by David Youmans
(Editor's Note: David Youmans graduated
from Thunderbird in 1959. Since then,
he has worked in human resources
management for such organizations as
CARE, Foster Parents Plan International
and Potlatch Corporation. He is currently
teaching extension courses at Washington
State University)
The Thunderbird mystique is
one which today permeates the
international business community
even unto its most remote reaches.
Thunderbird is a household word in
multi-national boardrooms from New
York to Brussels, from Singapore to
Buenos Aires. The American Graduate
School of International Management
(AGSIM), has assumed its rightful
place among the world's outstanding
business schools, while in its specialty
of international management, it has
become undisputably number one.
Considerable journalism has attested
to Thunderbird's high rise in global
commerce. Much less has been written
about another major impact of world
scope, namely that of international
management in the human services.
Not until my later career in agency
work did I realize that, like myself,
many Thunderbirds have become quite
involved in human resources work. I
likewise learned, through both personal
experience and association, that
once such commitment is made, it is
seldom reversed.
Thus it was that on my overseas
assignments in Colombia, Egypt, Gaza,
Brazil and Bolivia, where the familiar
profile of the Thunderbird committed
to improvement of conditions among
the poor came clearly into focus. The
roster of CARE program personnel
throughout the world is replete with
names of Thunderbirds in management
positions. The same is true of
such agencies as Catholic Relief
Services, International Voluntary Services,
Peace Corps, United Seamen's
16
Service, Project HOPE, Foster Parents
Plan International, Agency for
International Development and many,
many others. A number of these names
are truly giants in the context of
human compassion and sharing.
How effective is the Thunderbird
brand of management education in the
milieu of world poverty? That answer
is not simple. Perhaps accountability in
human services is a starting point.
Americans and others in the developed
world who commit part of their
incomes each year to voluntary,
church or charitable organizations
expect results. Those results must be
visable, demonstrable, quantifiable and
authentic. Therein lies the central
challenge for managers, whose
organizational impact might otherwise
be largely intangible, or, at best, subtle.
Social programs must be designed
around realistic objectives and
attainable goals and rationale must be
sound, accomplishments forthcoming
and expenditures accountable. Noble
aims and eloquent words just don't
wash. In a world of critical survival
thresholds and limited resources,
programs must produce real gains.
Obviously then, human services
managers become involved in program
planning and projections, budgeting,
banking, importing, logistics, transportation,
personnel, inventories,
administration and government
relations all in international and
sometimes highly sensitive arenas. To
say the very least, all that requires
superior management ability.
A second question might be wh y
AGSIM training is the forerunner in
international management programs.
After all, there are myriad Masters of
Business Administration curriculum
teaching skills and procedures of
management. Also, there are several
total immersion techniques under such
experimental umbrellas as
humanization and sensitivity training.
Even though these programs are
designed to breed compassion and
understanding in the hardest of hearts,
it remains that the Thunderbird
mystique is both compelling and
balanced. The complex of international
management, foreign languages and
area studies which underlie the
AGSIM curriculum is unqiue. Though
many institutions certainly do engage
in interdisciplinary faculty, at the
Thunderbird Campus there is a recipe,
a delicately balanced mix of the
romantic and the practical. Adventure
combined with pragma tism has a very
special way of happening at
Thunderbird and this program has
proven to be phenomenally successful.
So when you are out there somewhere,
in the bush or desert, world
capitals or rural villages, you may
happen on a kind of individual who is
intensely concerned, committed to the
quality of human life, sensitive yet
practical, widely educated, but simple
and ecletic in lifestyle. International
managers in the human services are
confident and effective realists. Show
me someone like that and I'll show you
a Thunderbird!
"THE
FUN
ONE"
5th Annual Thunderbird Invitational Balloon Race
Saturday and Sunday, November 10, 11
at the Thunderbird Campus
Gates open at 6am; launch about 7:15am
Admission free, parking on grounds $2.
Awards presented to the pilots on Sunday about noon
by Governor Bruce Babbitt
Features:
Arts and Crafts
Foreign Food Bazaar
Special appearance by the Navy balloon
Entertainment
Art Reach '79 presented by the AWARE group
American Graduate School
of International Management
Thunderbird Campus
Glendale, Arizona 85306 USA
ADDRESS CORRECTION REQUESTED
